Marcus Villarreal
Edinburg,TX
Summary
Accomplished Franchisee/Director at PJ's Coffee of New Orleans, adept in operations management and business networking. Spearheaded initiatives to enhance operational efficiency, achieving significant productivity gains. Expert in marketing expertise and performance analysis, consistently driving business growth and development across multiple locations.
Overview
9
9
years of professional experience
Work History
Franchisee/Director
PJ's Coffee of New Orleans
04.2020 - Current
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Oversaw payroll, business planning and marketing for franchise operations.
- Oversaw marketing communications, advertising and events.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
Franchise Owner/General Manager
Subway
07.2017 - Current
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Devised strategic business plan and aligned decisions with long-term vision to achieve consistent success in the fast food market.
- Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
- Recruited and developed successful leadership staff to handle day-to-day business operations at all locations
- Oversaw payroll, business planning and marketing for franchise operations.
Director of Technology/General Manager
TXSUBS
06.2015 - 05.2017
- Served as primary decision-maker for internal technology spending, creating budget guidelines to reduce waste and decrease unnecessary upgrades.
- Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances for multiple locations
Education
Bachelor of Business - Business Management
Texas State University
San Marcos, TX05.2015
Skills
- Operations Management
- Business Networking
- Performance Analysis
- Training Oversight
Accomplishments
PJ's Coffee -National Technology Board Member -2021-2024
PJ's Coffee -National Marketing Board Member -2022 -2024
Timeline
Franchisee/Director
PJ's Coffee of New Orleans
04.2020 - Current
Franchise Owner/General Manager
Subway
07.2017 - Current
Director of Technology/General Manager
TXSUBS
06.2015 - 05.2017
Bachelor of Business - Business Management
Texas State University
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