Marcus Webb

• Developed and implemented proactive fraud detection strategies to mitigate losses.
• Analyzed multi sourced data to identify patterns indicative of potential fraud or inaccurate reporting
• Took on new responsibilities in the adapting field of fraud investigation, including more in-depth investigation, and integrating with ai bots to better investigate fraud claims, including more in-depth accordance with all laws and policies.

Processed credit disputes, inquiries, and corrections while ensuring accuracy and compliance with state and federal regulations.

• Facilitated interdepartmental communication to enhance operational efficiency.
• Achieved high accuracy rating through adaptability to changing policies and procedures.

• Sought out and obtained all pertinent cases from court websites for a thorough background check. Trained on over 100 different websites to ensure accurate background and criminal/traffic history for potential and current employers. Gathered and clearly displayed background information with accuracy and thoroughness.

• Mesa AZ Accurately receiving and processing incoming orders Picking packing and shipping items in accordance with customer requests.

• Was responsible for unloading and loading trucks, with large pallets of product. Receiving required off loading, inspecting, identifying, labeling, and transporting product, either to be stored or used immediately. Heavy lifting and a fast-paced work ethic were mandatory, as tasks may change, minute by minute. I was required to be accurate, and very intent on details, as the food products received, needed to match exact ingredient, weight, and quality indicators, to assure the highest quality of product. Shippings responsibilities entailed gathering products across multiple warehouses, and effectively transporting them to a prepping area, to be arranged and packaged for pick up. This included the safe handling of products, varying in weight and size, and organizing them in a safe and well secured manner. We would also be responsible to load these pallets safely into trucks, and verify all out going paper work was accurate and signed for.