Marcus Wilbanks
Sharpsburg,GA
Summary
Experienced Clinical Manager with background in overseeing daily operations of healthcare facilities. Strengths include strong leadership, strategic planning and problem-solving skills. Previous work has led to improved patient care standards and streamlined operational efficiencies. Confident in ability to drive continuous improvements in clinical service delivery.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Manager- Emergency Department
Piedmont Newnan Hospital
Newnan, GA
11.2022 - Current
- Assisted with compliance performance and quality care improvement in department based on DNV/state identification
- Manage/ensuring adequate staffing based on real time patient volume, and productivity in the emergency department to include 130 employees
- Renovated/reconstructed new graduate RN orientation program including on boarding, appropriate preceptor placement and continual follow up throughout the program
- Demonstrating the ability to lead and motivate an outstanding healthcare team, while maintaining a high level of staff morale and professionalism
Registered Nurse- Emergency Department
Piedmont Newnan Hospital
Newnan, GA
11.2016 - 10.2022
- Performs triage, while considering both physical and psychosocial elements
- Collects current symptoms, as well as a detailed patient history and then consults and coordinates with health care team members to assess, plan, implement and evaluate patients plan of care
- Initiates patient education plan, as prescribed by physician
- Teaches patients and significant others how to manage their illness/injury, by explaining: post-treatment home care needs, self-administration of medication and rehabilitation, as well as provides referrals to other healthcare professionals for follow-up treatment
Unit Based Clinical Educator/Relief Charge Nurse- Emergency Department
Piedmont Newnan Hospital
Newnan, GA
11.2020 - 01.2022
- Serves as a clinical resource to department staff, new resident nurses and student nurses and contributes to the teamwork essential to ensuring quality patient care
- Participates in hospital and department performance improvement activities and seeks opportunities to improve department and inter-department processes/policy
- Assist unit manager and director in assuring competency validation of staff by incorporating best practice guidelines and up to date patient centered care
- Planning and instructing annually based education including but not limited to annual skills fair, triage classes and documentation classes
Registered Nurse- PRN Float
Emory Clark-Holder Clinic
LaGrange, GA
04.2018 - 05.2020
- Responsible for providing comprehensive nursing care throughout the clinic setting based on clinical demands
- Ensure effective and consistent communication between patient and/or family and multidisciplinary team
- Objective monitoring for change in signs and symptoms suggestive of response to treatment
- Promptly identify and address relevant changes in clinical status
Patient Care Technician- Emergency Department
Piedmont Henry Hospital
Stockbridge, GA
01.2016 - 11.2016
- Providing exceptional patient care in a high volume and urgent environment
- Highly skilled in maintaining a safe environment for patients and staff
- Performing tasks such as: electrocardiograms, initiating intravenous access, charting appropriately and retrieving/sending specimens to the lab
Education
Masters of Science in Nursing - FNP
University of Alabama at Birmingham
Birmingham, AL08.2022
Bachelor of Science in Nursing - BSN
Georgia State University
Atlanta, GA08.2016
Skills
- Compliance Management
- Onboarding and coaching
- Staff Scheduling
- Recruitment and retention
- Optimizing Quality Metrics
- Quality Improvement
Certification
- Basic life support (BLS)
- Advanced Cardiac Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- National Institutes of Health Stroke Scale (NIHSS)
Timeline
Clinical Manager- Emergency Department
Piedmont Newnan Hospital
11.2022 - Current
Unit Based Clinical Educator/Relief Charge Nurse- Emergency Department
Piedmont Newnan Hospital
11.2020 - 01.2022
Registered Nurse- PRN Float
Emory Clark-Holder Clinic
04.2018 - 05.2020
Registered Nurse- Emergency Department
Piedmont Newnan Hospital
11.2016 - 10.2022
Patient Care Technician- Emergency Department
Piedmont Henry Hospital
01.2016 - 11.2016
Masters of Science in Nursing - FNP
University of Alabama at Birmingham
Bachelor of Science in Nursing - BSN
Georgia State University
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