Nicole Simmons
HILLSIDE,NJ
Summary
Compassionate professional in healthcare patient relations, known for high productivity and efficient task completion. Possess specialized skills in conflict resolution, patient advocacy, and health information privacy practices. Excel at communication, empathy, and problem-solving to enhance patient satisfaction and support healthcare objectives.
Overview
7
7
years of professional experience
Work History
Patient Access Representative-Emergency Department
Atlantic Healthcare System Overlook Medical Center
Union, NJ
05.2024 - Current
- Greet and register patients presenting to the Emergency Department in a timely and professional matter.
- Accurately collect and enter patient demographic, insurance, and guarantor information into the hospital information system.
- Verify patient identity and obtain required documentation while adhering to EMTALA requirements.
- Update and correct patient records as needed to ensure data integrity.
- Verify insurance eligibility, coverage, and benefits in real time.
- Identify self-pay patients and initiate appropriate financial screening.
- Explain registration forms, consent documents, and financial responsibility clearly and professionally.
Staffing Coordinator
Parker Health Group
New Brunswick, New Jersey
03.2019 - Current
- Coordinate staffing schedules to optimize coverage across all departments.
- Maintain accurate employee records and ensured compliance with regulatory requirements.
- Facilitate communication between staff and management to resolve concerns promptly.
- Collaborate with hiring managers to assess staffing needs and develop targeted job descriptions and qualifications.
- Assist payroll teams by reporting employee hours and calculating correct compensation.
- Provide support during new employee interviews and orientations.
- Collaborate with HR department to devise and update policies for corporate accountability and workplace health.
- Kept labor costs and metrics within preset departmental budgets.
Education
Certification - Medical Billing And Coding
Union County College
Elizabeth, NJ04-2012
Certificate of Technical Studies - Computer Information Systems
Cittone Institute
Edison12-1993
High School Diploma -
Hillside High School
Hillside06-1992
Skills
- EMR systems
- Insurance verification
- Patient registration
- Financial communication
- HIPAA compliance
- Compliance management
- Scheduling optimization
- Staff scheduling
- Employment Law
- EPIC
- Smartlinx
- Trained and skilled in the application of Microsoft Office
- Payroll administration
- Staffing strategy
- Team collaboration
Timeline
Patient Access Representative-Emergency Department
Atlantic Healthcare System Overlook Medical Center
05.2024 - Current
Staffing Coordinator
Parker Health Group
03.2019 - Current
Certification - Medical Billing And Coding
Union County College
Certificate of Technical Studies - Computer Information Systems
Cittone Institute
High School Diploma -
Hillside High School