Marcus W. Perkins
Jackson,TN
Summary
Organized and dependable candidate with proven success in effectively managing multiple priorities while maintaining a positive attitude. Always willing to take on additional responsibilities to meet team goals and contribute to the overall success of the organization. Strong organizational skills and a passion for hard work.
Overview
2025
2025
years of professional experience
Work History
Telecom Project Cabling Coordinator
Jackson Madison County General Hospital
2006 - Current
- Customer Support for Hospital System
- Responsible for coordinating low voltage/fiber installs for the Hospital System
- Coordination of department move, adds and changes
- Provided site visits for new equipment installs
- Worked with engineering, architects and other staff on new buildings and renovations
- Worked with staff and vendors to establish budget numbers
- Assisted telecom area with upgrades
- Assisted with installation of Amtelco Call Center Software and Secured Messaging
- Worked closely with AT&T on new installs
- Worked with Verizon on in building install and Maintenance
Sr. PC Technician
Jackson Madison County General Hospital
2004 - 2006
- Lead Technician
- Interacted with users and vendors
- Customer and Technical Support for the Hospital and Affiliates
- Diagnose and repaired computer, printers, etc
- Configured and Installed new systems
PC Technician
Jackson Madison County General Hospital
2000 - 2004
- Interacted with users and vendors
- Customer and Technical Support for Hospital system
- Diagnose and repaired computer, printers, etc
- Configured and Installed new systems
Help Desk Operator
Jackson Madison County General Hospital
1999 - 2000
- Customer Support for Hospital System
- Troubleshooting
- Documentation, Designation and Deliver of trouble tickets
Lab Informations Systems Computer Operator
Jackson Madison County General Hospital
1998 - 1999
- Interacted with users
- Computer Support
- Customer Support
- Equipment Troubleshooting and Repair
Education
Bachelor of Science - Computer Information Systems
Lambuth College
Jackson, TN05-1985
Associate of Science - Computer Information Systems
Jackson State Community College
Jackson, TN06-1983
Skills
- Customer Service and Support
- Work Planning and Prioritization
- Relationship Building
- Project Coordination
- Strategic Planning
- Project assistance
- Team Leadership
- Customer Service Management
- Accountable
- Honesty
- Adaptability
Timeline
Telecom Project Cabling Coordinator
Jackson Madison County General Hospital
2006 - Current
Sr. PC Technician
Jackson Madison County General Hospital
2004 - 2006
PC Technician
Jackson Madison County General Hospital
2000 - 2004
Help Desk Operator
Jackson Madison County General Hospital
1999 - 2000
Lab Informations Systems Computer Operator
Jackson Madison County General Hospital
1998 - 1999
Bachelor of Science - Computer Information Systems
Lambuth College
Associate of Science - Computer Information Systems
Jackson State Community College
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