Marcus Andrews
Whiteville,NC
Summary
Reliable and experienced in office management, skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
5
5
years of professional experience
Work History
Office Manager
A Step Forward Counseling and Consulting LLC
Eagle River, AK
05.2019 - Current
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Sales Associate
Hibbett Sports Store
Whiteville, NC
04.2023 - 08.2023
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Demonstrated product features and benefits for customers' needs.
- Received and displayed product shipments on store retail shelves upon delivery.
Sales Associate
Huddle sports shack
Anchorage, AK
10.2020 - 08.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
Education
Bachelor of Science - Social Work
Warren Wilson College
Swannanoa, NC05-2026
Skills
- Supply Management
- Customer Service
- Office Management
- One-On-One Support
- Intervention Planning
References
References available upon request.
Timeline
Sales Associate
Hibbett Sports Store
04.2023 - 08.2023
Sales Associate
Huddle sports shack
10.2020 - 08.2021
Office Manager
A Step Forward Counseling and Consulting LLC
05.2019 - Current
Bachelor of Science - Social Work
Warren Wilson College
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