MARCUS E. DIAZ JR.
Arlington,TX
Summary
Highly motivated and self-starter with 6 +years of customer service experience and 3+ years of Management/Team leadership experience. Have achieved success as being a highly recognized Manager that has strong integrity and moral courage. Seeking career growth in the Airline Industry.
Overview
11
11
years of professional experience
1
1
Certification
Work History
EXPERIENCE CERTIFIED PROFESSIONAL COLLECTOR
DPG MOBILE DRUG TESTING
Arlington, TX
10.2022 - Current
- Conduct supervised and observed urine drug screens, alcohol breath testing and hair collections. Monitor and detect any potential device or substance used to interfere with the drug test during the collection of the sample. Responsible for completing Chain of Custody (COC) forms and Alcohol Testing Forms accurately. Provide excellent customer service and ensure a positive experience for individuals being tested. Travel throughout the southeast region of Texas, Louisiana and Oklahoma.
WAREHOUSE SUPERVISOR
UPS
ARLINGTON
01.2022 - Current
- Management of department resources to ensure maximum output, accuracy, and efficiency at all times
- Ensure that all department and/or corporate policies and procedures are communicated, understood, and adhered to
- Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate, OSHA, and WISHA requirements.
LEAD LASER MACHINE OPERATOR
VANDERLANDE TOYOTA
ACWORTH, GA
01.2021 - 01.2022
- Delegate task to staff members to ensure the shift operations are ran smoothly
- Conduct check-ins with team members to inspect their work
- Responsible for loading raw materials into the machine, monitoring its performance, and ensuring that it's properly maintained
- Extensive knowledge of the equipment's capabilities as well as safety procedures
- Performing basic maintenance on machines to ensure that they run smoothly and efficiently.
STORE MANAGER
JUICES FOR LIFE
BROOKLYN, NY
01.2017 - 01.2021
- Create and maintain weekly and monthly schedule, documents and spreadsheets
- Conduct the recruiting, hiring, and training of new employees
- Monthly performance reviews with employees
- Complete Month End Inventory, place orders, accept deliveries, and handle discrepancies
- Ensure customer experience was top priority
- Day to day operations of the juice bar
- Adhere to health department codes regarding food sanitation and handling.
PATIENT TRANSPORTER
MOUNT SINAI
NEW YORK, NY
01.2013 - 01.2017
- Performed routine maintenance of floors and equipment
- Transported 27+ patients a day to and from designated medical procedure rooms and their stationary rooms - complied with HIPPA regulations
- Verified patients' information via the chart and or wristband and designated room/area is accurate.
Education
General Educational Development Diploma - General Studies
Florida Department of Education
01.2010
Skills
- Management/leadership experience
- Customer service
- Problem solver
- Decision-making
- Excellent time management skills
- Detail-oriented
- Team player
- Strong integrity with strong moral courage
- Self-starter
- Adaptability
Certification
- Certified Professional Specimen Collector
- Certified PBreathe Alcohol Technician
Timeline
EXPERIENCE CERTIFIED PROFESSIONAL COLLECTOR
DPG MOBILE DRUG TESTING
10.2022 - Current
WAREHOUSE SUPERVISOR
UPS
01.2022 - Current
LEAD LASER MACHINE OPERATOR
VANDERLANDE TOYOTA
01.2021 - 01.2022
STORE MANAGER
JUICES FOR LIFE
01.2017 - 01.2021
PATIENT TRANSPORTER
MOUNT SINAI
01.2013 - 01.2017
General Educational Development Diploma - General Studies
Florida Department of Education
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