Marcus F. Beard
Cleveland,OH
Summary
Results-driven Operations Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational improvement. Excel at communication, problem-solving, and adaptability, ensuring seamless operations under varying conditions. Committed to fostering a collaborative work environment to achieve organizational goals.
Overview
26
26
years of professional experience
Work History
Shift Operations Manager
Cleveland-Cliffs
Cleveland, OH
09.2021 - Current
- Supervise 25 unionized rotational crew personnel in the operating and maintenance department for the number one Steel Producing Manufacturer in America's Hot Dip Galvanizing Line (HDGL).
- Uphold and enforce safety, environmental, job procedures, and maintain general discipline of the crew.
- Work with maintenance organizations, planners, and schedulers in developing work list for repair and/or preventive maintenance items.
- Conduct regular team meetings to ensure effective communication between departments.
- Provide guidance and support to employees regarding their job duties during shifts.
- Investigate incidents that occur during shifts and take appropriate corrective action.
Substitute Teacher
Renhill Group
Toledo, OH
08.2016 - Current
- Accept substitute teaching assignments throughout the districts as needed to ensure optimal class coverage.
- Display commitment to hands-on and integrating curriculum into positive personal, social, and emotional self-improvement outcomes.
- Support special needs students by providing individual instruction as needed.
- Held long-term substitute teaching course for fourth-grade special education. Providing instruction and guidance to students in the absence of a regular teacher. Maintained accurate records of student performance, attendance, and behavior. Monitored student progress throughout the day.
- Held long-term substitute teaching course for high school physical education. Developed and implemented physical education curricula for students in grades K-12. Instructed classes on proper exercise techniques to ensure safety while participating in physical activities. Monitored the progress of each student in order to identify areas of improvement or success.
Shipping Operations Manager
Cleveland Cliffs
Cleveland, OH
02.2024 - 09.2024
- Responsible for supervising and providing work direction to 52 hourly union employees.
- Oversaw the Shipping Department, including the loading of trucks and railcars, and the staging of customer deliveries.
- Ensured compliance with regulations and company policies.
- Maintained inventory control and ensured inventory and storage areas are clean and maintained.
- Scheduled and supervised hourly personnel, working directly with them on the shop floor and from the manager's office.
- Made operational decisions in high-stress situations, following directions from superiors, and abiding by corporate policies and procedures.
Overhead Crane Operator/Service Technician Assistant
Cleveland-Cliffs
Cleveland, OH
06.2011 - 08.2021
- Responsible for safely transporting finished coils to specific locations in the mill, i.e. On the entry of a production line, taking off a production line, on trucks (internal and external).
- Worked on the entry end of the Pickle Line as a Feeder Helper. Responsible for correctly marking coils and inputting them into the computer.
- Performed the steel production's desulfurization and hot metal hole iron process. Trained and performed in several other positions on the vessel, such as Ladle Prep, Ladle Liners, and Raw Materials.
Shop Steward
Cleveland-Cliffs
Cleveland, OH
09.2018 - 06.2021
- Appointed as a Union representative in the. Their role is to be the first contact when an employee is faced with a work-related concern or issue, involved in the development of SOPs. Also involved in disciplinary meetings between management and union members.
- Displayed qualities such as professionalism, credibility, integrity, fairness, trustworthiness, non-discriminatory behavior, knowledge, and leadership.
- Assisted workers in filing grievances, when necessary.
- Conducted investigations into employee concerns and complaints.
Freight Team/Warehouse Receiving Manager
The Home Depot Inc
Aurora, OH
08.1998 - 01.2009
- Responsible for ensuring that all merchandise is unloaded and received using correct procedures, and delivered to the appropriate location within the store. Also responsible for assuring that all Receiving and Freight Team Associates follow procedures and policies.
- Manager-On-Duty responsibilities, such as opening and closing the building, handling customer care issues, both in person and on the phone. Also trained, coached, and evaluated all 15 associates.
- Department Manager of Hardware, Plumbing, Receiving, and Freight Team (on four different occasions and at three different stores).
Education
Bachelor of Arts - Physical Education
John Carroll University
Cleveland, OH05-1999
Master of Arts - Intervention Specialist
Cleveland State University
Cleveland, OHSkills
- Standard Operating Procedures
- Team Management
- Effective Leadership
- Workforce scheduling
- Safety Compliance
- Inventory Control
- Employee Training
- Interpersonal Skills
- Operations Management
- Shift leadership
- Decision-Making
- Analytical Skills
- Special Education
- Verbal and written communication
- Disciplinary procedures
- Behavior Management
Timeline
Shipping Operations Manager
Cleveland Cliffs
02.2024 - 09.2024
Shift Operations Manager
Cleveland-Cliffs
09.2021 - Current
Shop Steward
Cleveland-Cliffs
09.2018 - 06.2021
Substitute Teacher
Renhill Group
08.2016 - Current
Overhead Crane Operator/Service Technician Assistant
Cleveland-Cliffs
06.2011 - 08.2021
Freight Team/Warehouse Receiving Manager
The Home Depot Inc
08.1998 - 01.2009
Bachelor of Arts - Physical Education
John Carroll University
Master of Arts - Intervention Specialist
Cleveland State University
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