Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marcus N. Smith

Philadelphia,PA

Summary

Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Unarmed Security Officer

Metroonelpsg
09.2022 - 02.2023
  • Completed full building and grounds patrols well over 150 locations.
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on big business companies such as Amazon, walmart and high end clothing companies like Nordstorm, Gucci and Prada .
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Patrolled commercial property and associated parking garage.

Warehouse Worker

Home Depot
02.2021 - 12.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.

Sales Representative

Power
01.2020 - 06.2020
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Generated new leads through networking and attending industry events.
  • Negotiated contracts with over 50 clients and developed relationships with key personnel.
  • Built relationships with customers and community to promote long term business growth.

Retail & Sales Associate

Philly's Aid
09.2015 - 06.2016
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

High School Diploma -

One Bright Ray Community High School
1142 E Erie Ave, Philadelphia, PA 19124
08.2018

Associate of Applied Business - Business and Management

Harcum College
Bryn Mawr, PA
01.2024

Skills

  • Costuming Assistance
  • Persuasive Negotiations
  • Negotiation Tactics
  • Qualified Lead Generation
  • Online Chat
  • Promotional Planning
  • Continuous Improvement Strategies
  • Presenting Information
  • Staff Training
  • Consulting with Customers
  • Persuasive Techniques
  • Unsupervised Learning
  • Safety and security

Certification

  • OSHA 10 CONSTRUCTION - covers general safety and health hazards for entry-level workers. The 30-hour safety course provides a greater variety of safety subjects and in-depth, industry-specific training and is intended for supervisors and workers with safety and health responsibility.

Timeline

Unarmed Security Officer

Metroonelpsg
09.2022 - 02.2023

Warehouse Worker

Home Depot
02.2021 - 12.2021

Sales Representative

Power
01.2020 - 06.2020

Retail & Sales Associate

Philly's Aid
09.2015 - 06.2016

High School Diploma -

One Bright Ray Community High School

Associate of Applied Business - Business and Management

Harcum College

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Marcus N. Smith