Marcus R Plummer
Hutto,Texas
Summary
Strategic human resources leader enhancing workforce planning, organizational design, and change management in regulated environments. Aligns people strategy with business objectives through executive collaboration. Strengthens compliance and retention while developing scalable HR infrastructure across HRIS, payroll, benefits, and learning systems.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Director Head of Human Resources
Otsuka ICU Medical
Austin, TX
05.2025 - Current
- Partner with outside legal counsel and executive leaders on audits, employee relations, labor compliance, policy governance, investigations, and risk mitigation; led succession planning and leadership pipeline strategies that achieved a 45% internal fill rate for senior roles and reduced external search costs by $300K.
- Spearhead organizational design, workforce planning, change management, and enterprise governance for U.S. joint venture operations, aligning people strategy with business objectives.
- Translated parent-company decisions into actionable people strategies, policies, and operating practices that bridged cultural differences and aligned governance while providing data-driven HR insights to senior stakeholders.
- Drove people strategies that enhanced plant performance, safety culture, employee relations, retention, and operational continuity while balancing labor compliance, production demands, risk mitigation, and employee engagement.
- Partner with manufacturing, quality, regulatory, and operations executives to translate business priorities into HR strategies supporting GMP compliance, workforce readiness, talent capability, employee experience, and site performance.
- Build regulated-manufacturing workforce capability by strengthening training compliance, role readiness, documentation discipline, performance accountability, and leadership coaching in partnership with Quality, Operations, and site leadership.
- Designed leadership development, and manager enablement programs for new leaders and seconded employees, improving employee experience, accelerating leadership effectiveness, and reducing new-leader time-to-productivity by 50%.
- Developed talent acquisition strategies, headcount plans, and workforce forecasting while leading organizational effectiveness and change initiatives that supported succession planning and retained critical talent.
- Leader of the HR team that implemented HRIS, payroll, benefits, LMS, and compliance frameworks, achieved 100% federal compliance.
Corporate HR Director HRBP
Sentara Health
Virginia Beach, VA
11.2021 - 05.2025
- Work closely with Centers of Excellence (COE) to design succession plans for corporate leaders, ensuring a strategic focus on developing robust talent pipelines. Emphasize identifying candidates who exhibit the potential to evolve into the "success profile" of future leaders.
- Develop and implement comprehensive strategies for engagement, retention, diversity, and inclusion initiatives within the Corporate environment. Exhibit key leadership behaviors and mobilize the organization to actively participate in Policy Deployment initiatives.
- Advise leaders comprehensively on various business and people-related topics, encompassing talent management, associate relations, talent acquisition, organizational effectiveness, change management, and adherence to Sentara policies.
- Attracted and acquired highly skilled talent for corporate roles, facilitating seamless integration and immersion of new hires.
- Demonstrate competency by developing and implementing best practices, policies, and processes relevant to HR, fostering collaboration with internal and external communities to benchmark and continually enhance HR delivery and capabilities.
- Collaborate and communicate with clients on internal movement decisions, transfers, promotions, and job enhancements. Ensure that the decisions made align with talent gaps, development plans, career paths, and company leveling guides and policies.
- Implement change management initiatives to effectively facilitate the team's navigation through organizational design adjustments.
- Created collaborative relationships within the organization, led through influence, and work effectively with a variety of stakeholders in a matrixed environment.
- Developed trusted partnerships with CHRO, CIO, CAO, and respective teams, establishing strategic plans that supported organizational growth.
- Collaborate with leaders to effectively navigate cultural transformation during the integration of the AvMed merger/acquisition.
- Analyzed data and observations across the organization, identified trends, and recommended solutions to address key issues.
- Ensure strict compliance with federal, state, local laws, and regulations by keeping current on laws and regulation updates.
Sr. HR Business Partner IV
Applied Materials
Austin, TX
03.2020 - 11.2021
- Meticulously diagnosed and provided appropriate interventions to optimize business performance, engaged and built trusted advisor relationships with key leaders to shape functional talent strategies, and influenced organizational strategies to drive business growth.
- Collaborated with managers to conduct organizational and talent assessments, developed a staffing pipeline, and built workforce capability through selection, assessment, development, and succession planning.
- Coached and developed managers and employees in career development, performance management, and engagement, fostering personal and professional growth through valuable relationships.
- Leveraged partnerships with COE & HR Ops to improve delivery of initiatives and implement an effective HR strategy for BU/Function.
- Utilized data warehouse tools and Workday to perform analytics that supported alignment of HR initiatives with business strategy.
- Coordinated with managers to enhance change management, communication, and engagement strategies within the BU/Function.
- Demonstrated advanced capabilities with MS Excel to analyze complex data sets. Used data to diagnose organizational health and proactively identify potential talent-related issues, effectively aligning business unit strategy with the changing organizational culture.
Sr. Human Resources Business Partner
ICU Medical
Austin, TX
09.2017 - 03.2020
- Conducted employee hiring and exit interviews, monitored unemployment appeals and changes in personnel policies, and introduced an in-house career path program to enhance long-term business success.
- Introduced employee relations training to management, covering engagement, documentation, and performance evaluation.
- Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
- Served as a change agent, collaborating with leadership team to address workforce and social trend challenges.
- Established positive work culture to improve employee engagement and morale, implementing wellness program for all levels.
- Stayed current on EEO, ADA and other federal/state policies governing employment. Resolved conflicts to reach win-win solutions.
- Led the implementation team in completing the Kronos project. Maintained close cooperation to meet a broad array of deliverables.
- Compiled data for the supply chain, manufacturing, and engineering business leader reports. Disseminated to staff members and the management team. Met with current and exiting employees to conduct surveys and determine areas in need of improvement.
- Delivered an exceptional level of service to each customer by listening to concerns and promptly answering questions.
Divisional Human Resources Generalist
St. Jude Medical
Austin, TX
07.2015 - 09.2017
- Closely evaluated and updated compensation strategies to offer competitive employment packages and attract top-notch talent.
- Streamlined recruitment by actively identifying vacancies, conducting interviews, and selecting top candidates for open positions.
- Conducted employee hiring and exit interviews, managed unemployment appeals, and navigated personnel policy changes to streamline and organize the department.
- Maximized HR efficiencies and maintained compliance with operational functions by performing background investigations, employment interviews, requisition posting, budgeting, reporting, confidential document control, and protocol development.
- Facilitated communication between management and employees by addressing inquiries, interpreting contracts, and resolving work-related issues. Developed employee relationship initiatives to enhance workplace morale.
- Strengthened and enhanced processes for managing complaints by offering policy guidance and leading thorough investigations into incidents and concerns. Provided a strong focus on addressing workforce and social trend challenges.
- Advised managers on strategies to enhance policy enforcement and mitigate legal concerns.
- Established measures to promote equality regarding diversity in culture, language, and family circumstances and to ensure opportunity.
- Met and communicated with current and exiting employees to conduct surveys and determine areas that need further improvement.
Talent Resource Manager
JCPenney
Rogers, AR
07.2013 - 07.2015
- Closely identified vacancies and meticulously screened, recruited, and hired applicants to fill positions in a variety of departments.
- Successfully increased minority hiring by 10% by cultivating community partnerships and attracting a high-quality workforce.
- Conducted employee performance reviews to identify strengths and weaknesses, providing constructive feedback to enhance employee development.
- Crafted leadership development programs personalized to each area to effectively challenge and advance current leaders.
- Raised productivity and effectively lowered absenteeism by setting clear expectations and rewarding good attendance.
- Demonstrated work proficiency by reducing workers' compensation claims through implementing a strong return to work policy.
- Administered and evaluated HR functions, ensuring reliable service delivery through effective planning and coordination.
Human Resources Manager
LOWES
Springfield, MO
03.2010 - 07.2013
General Manager
Best Buy Co Inc.
Lexington, KY
03.2001 - 04.2009
Education
Bachelor of Science - Human Resources Development
The University of Arkansas
Fayetteville, AR12-2011
Master's in Business Administration (MBA) -
Western Governors University
Austin, TXSkills
- Talent acquisition
- HR Operations & Strategy
- Change Management
- Leadership & Team Building
- Strategic analysis
- Financial Acumen
- Employee Engagement
- Negotiation strategies
- Stakeholder Engagement
- Coaching staff
- Process improvement
- Operational Excellence
- New hire orientation
- Business development
- Employee mediation
- Office software proficiency
Personal Information
Title: Business Leader with Human Resources Expertise
Certification
HRBP of the Quarter 2021 | Prosci Change Management Certified | Leadership Development | Workday Certified | Kronos Coach
Affiliations
Heart Walk | Boys and Girls Club | United Way
Timeline
Director Head of Human Resources
Otsuka ICU Medical
05.2025 - Current
Corporate HR Director HRBP
Sentara Health
11.2021 - 05.2025
Sr. HR Business Partner IV
Applied Materials
03.2020 - 11.2021
Sr. Human Resources Business Partner
ICU Medical
09.2017 - 03.2020
Divisional Human Resources Generalist
St. Jude Medical
07.2015 - 09.2017
Talent Resource Manager
JCPenney
07.2013 - 07.2015
Human Resources Manager
LOWES
03.2010 - 07.2013
General Manager
Best Buy Co Inc.
03.2001 - 04.2009
Bachelor of Science - Human Resources Development
The University of Arkansas
Master's in Business Administration (MBA) -
Western Governors University