Marcus Rey Romero
Summary
Proven leader and skilled communicator, adept in problem-solving and multitasking, with a track record of enhancing team performance and public safety at the Texas Department of Public Safety. Excelled in fostering interagency collaborations and driving continuous improvement, significantly boosting operational efficiency and stakeholder satisfaction. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
State Trooper
Texas Department Of Public Safety
07.2024 - Current
- Exercised sound judgment under high-pressure situations, making critical decisions that protected lives and property.
- Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
- Promoted positive image of the department by maintaining a high level of professionalism and integrity in all interactions with the public.
- Enhanced public safety by conducting thorough traffic stops and identifying potential criminal activity.
- Conducted detailed investigations, gathering evidence, and interviewing witnesses for successful case resolution.
- Developed strong working relationships with other law enforcement agencies for coordinated efforts in crime prevention initiatives.
- Handled citation and traffic violation paperwork.
- Utilized advanced technology tools for effective communication, information sharing, and record keeping purposes.
- Contributed to overall team success through participation in regular meetings, trainings, debriefings sessions.
- Assisted in developing department policies and procedures to ensure alignment with state regulations and best practices.
FTO/Operation Director
Tri State RP
02.2022 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Monitored and coordinated workflows to optimize resources.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Skills
- Computer Skills
- Report Writing
- Written Communication
- Time management abilities
- Continuous Improvement
- Interpersonal Skills
- Officer Training
- Public relations
- Task Prioritization
- Team building
- Adaptability and Flexibility
- Effective Communication
- Active Listening
- Team Collaboration
- Organizational Skills
- Excellent Communication
Timeline
State Trooper
Texas Department Of Public Safety
07.2024 - Current
FTO/Operation Director
Tri State RP
02.2022 - Current
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