Dedicated Security Officer with extensive experience at Alliance Building Services, skilled in CCTV surveillance and conflict de-escalation. Proven track record in enhancing security protocols and conducting thorough incident reporting, contributing to a safer environment. Committed to continuous improvement and maintaining high standards of safety and professionalism.
Overview
20
20
years of professional experience
Work History
Security Officer
Alliance Building Services
09.2023 - 06.2025
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Reported suspicious activities and persons to law enforcement.
Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Checked and verified photo identification prior to granting facility access.
Security Officer
Harvard Protection Services
01.2018 - 01.2022
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Unarmed-guard
Eastern Security Corporation
01.2012 - 07.2018
Boosted situational awareness through continuous surveillance of CCTV cameras, identifying potential threats quickly and effectively.
Contributed to the development of emergency response plans, ensuring all team members were familiar with procedures and equipped to handle various scenarios.
Investigated reports of unauthorized access, vandalism, and criminal activity.
Enhanced security by conducting thorough patrols and monitoring activities on premises.
Conducted detailed incident reports, contributing to the overall improvement of security procedures.
Reduced risk of theft by diligently checking identification and securing entry points.
Reviewed CCTV footage to maintain visuals on areas across various areas of property.
Provided exceptional customer service to visitors, assisting with directions and addressing concerns while maintaining vigilance.
Strengthened team performance by participating in ongoing training sessions focused on industry best practices and emerging trends in security measures.
Sell Representatives
Danice Stores
07.2009 - 06.2011
Communicated with clients and customers to gather, provide and share updated information on products and services.
Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
Developed and proposed legislation to improve local infrastructure, leading to smoother traffic flow and safer roads.
Sell Representatives
Rainbow Shops
12.2005 - 07.2008
Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
Education
GED -
GED High School
Pennsylvania Ave
01-2005
Skills
Patrol operations
Detail-oriented
Physical fitness
Complex Problem-solving
Personnel screening
CCTV surveillance
Security guard license
Conflict de-escalation
Report writing
Incident reporting
CCTV monitoring
Visitor tracking
Entrance control
Premises patrol
Accomplishments
Successfully completed two-week security training program.