Marcy Embacher
Cuyahoga Falls,OH
Summary
Experienced retail professional and animal caregiver with strong customer service, pet product knowledge, and problem-solving skills. Reliable, punctual, and detail-oriented, with a record of keeping pets safe and store operations running smoothly.
Overview
13
13
years of professional experience
Work History
Key Holder
Hollywood Feed
Hudson, Ohio
10.2019 - Current
- Manage store opening and closing to ensure security and operational readiness.
- Operate point-of-sale system and process cash, card, and return transactions.
- Assist customers with pet food, treats, toys, and wellness questions.
- Stock merchandise and maintain organized aisles and backroom inventory.
Pet Sitter
Self Employed
Cuyahoga Falls, Ohio
07.2019 - Current
- Walk dogs and supervise outdoor exercise to ensure safety and well-being during visits.
- Coordinate visit times and provide timely updates to pet owners regarding their pets' activities.
- Communicate regularly with clients about their pets' care needs and progress to reinforce trust and satisfaction.
- Adhere to pet care plans, medication requirements and dietary restrictions as part of quality care.
Seasonal Wildlife Rehab Worker and Volunteer
Stark Parks
Massillon, Ohio
05.2017 - Current
- Rehabilitated, fed, and cared for injured and orphaned wildlife to enhance their recovery and readiness for release.
- Executed various feeding techniques and maintained safe, clean enclosures to promote animal health and well-being.
- Continue to volunteer consistently at wildlife center since employment ended in 2018, demonstrating commitment to animal welfare.
Member Service Supervisor
Sam's Club
Cuyahoga Falls, Ohio
02.2014 - 03.2019
- Used problem solving and decision making to ensure smooth operation of check out area.
- Coordinated service desk schedules, breaks, and daily task assignments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
Bachelor of Science - Zoology
Kent State University
Kent, OH12-2015
Skills
- Pet product expertise
- Inventory management
- Visual merchandising
- Exceptional customer service
- Problem solving
- Attention to detail
- Time management
- Reliable and punctual
Timeline
Key Holder
Hollywood Feed
10.2019 - Current
Pet Sitter
Self Employed
07.2019 - Current
Seasonal Wildlife Rehab Worker and Volunteer
Stark Parks
05.2017 - Current
Member Service Supervisor
Sam's Club
02.2014 - 03.2019
Bachelor of Science - Zoology
Kent State University