Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcy Schloegl

Anderson,IN

Summary

Results-driven healthcare manager with a proven track record at IU Health Ball Memorial Hospital, excelling in team leadership and customer service. Achieved departmental goals through strategic planning and enhanced employee engagement, while effectively managing budgets and reducing operational costs. Skilled in complex problem-solving and fostering a culture of continuous improvement.


Overview

21
21
years of professional experience

Work History

Manager-Non-Invasive Cardiology and Telemetry

IU Health Ball Memorial Hospital
07.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.

Exercise Physiologist

IU Health Ball Memorial Hospital
03.2010 - 07.2022
  • Reviewed medical records to determine exercise precautions and contra-indications prior to patient visit.
  • Provided exercise information for patients, peers and community through public speaking and education classes.
  • Observed and recorded patients' responses to therapies and exercises to report to practitioners and recommend adjustments to treatment plans.
  • Recorded patient prognosis, treatment, and responses into reports and patient charts.
  • Promoted a healthy lifestyle within the community by conducting informative workshops on exercise physiology, nutrition, and stress management.
  • Monitored patient for ECG changes, cardiac arrhythmias, blood pressure and symptoms before, during and after exercise.

Medical Records and Health Information Technician

Community Hospital
04.2004 - 10.2014
  • Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
  • Trained fellow technicians on best practices for managing health information, fostering a high-performance team environment.
  • Implemented quality control measures within the department, resulting in improved accuracy rates in medical record keeping.
  • Enhanced patient care by accurately organizing and maintaining medical records and health information.

Education

MBA - Health Care Administration

Indiana Wesleyan University
Marion, IN
11-2018

Master of Science - Sports Psychology

California University of Pennsylvania
California, PA
05-2013

Bachelor of Science - Exercise Science

Ball State University
Muncie, IN
05-2011

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff management
  • Goal setting
  • Customer relationship management (CRM)

Timeline

Manager-Non-Invasive Cardiology and Telemetry

IU Health Ball Memorial Hospital
07.2022 - Current

Exercise Physiologist

IU Health Ball Memorial Hospital
03.2010 - 07.2022

Medical Records and Health Information Technician

Community Hospital
04.2004 - 10.2014

MBA - Health Care Administration

Indiana Wesleyan University

Master of Science - Sports Psychology

California University of Pennsylvania

Bachelor of Science - Exercise Science

Ball State University

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