Marcya Davis
Business Administration
Georgetown,TX
Summary
Results-focused leader successful at promoting safety programs and mentoring individuals on ways to avoid mishaps and accidents. History of championing program training in various organizations throughout well-established career. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
16
16
years of post-secondary education
Work History
Public Safety Ambassador
Capital Metropolitan Transportation Authority
Austin, Texas
10.2021 - Current
- Verified weekly practices of safety protocols for every work shift.
- Recognized, documented and advised on removal of hazards.
- Inspected worksites, practices and gear for compliance with established safety standards.
- Provided assistance in managing health and safety programs aligned with industry standards.
- Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Developed safety training procedures and authored manuals for distribution to staff members.
- Identified and eliminated potential safety code deficits and addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems through annual inspections.
Program Coordinator
Centene Corporation
Austin, Texas
09.2019 - 06.2021
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Organized and managed program development from conception through successful execution.
- Gathered and organized printed materials required for program participation.
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
- Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
- Reserved classrooms and meeting rooms across campus for program activities and managed room list.
- Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Assisted with community resources for healthcare and mental health.
- Designed program implementation and maintenance plan.
Lead Claims Review Analyst
Centene Corporation
Austin, Texas
08.2012 - 08.2016
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
- Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
- Followed up with insured individuals regarding premium and deductibles payments.
- Evaluated original investigation reports and documents to resolve secondary concerns.
- Interacted with clients and employees, which helped cultivate positive working relationships.
- Viewed reports regularly to make sure processing was conducted efficiently.
- Identified key areas not performing well and implemented effective, new processes.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Researched claims and incident information to deliver solutions and resolve problems.
- Organized, planned, and documented materials for claims.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Education
No Degree - Business Administration
DeVry University
Maryland Heights, MO 05.2010 - 05.2020
Associate of Arts - Fashion Marketing And Management
The Illinois Institute of Art - Chicago
Chicago, IL 07.2006 - 04.2009
High School Diploma -
Mc Cluer North High School
Florissant, MO 09.2002 - 05.2006
Skills
Protective equipment
Occupational safety
OSHA standards and codes
Safety courses
Training and mentoring
Program activities
Teamwork and Collaboration
Written Communication
Preventive measures
Affiliations
American Public Transportation Authority
Young Women of Empowerment
Austin Black Small Business leaders
Timeline
Public Safety Ambassador
Capital Metropolitan Transportation Authority
10.2021 - Current
Program Coordinator
Centene Corporation
09.2019 - 06.2021
Lead Claims Review Analyst
Centene Corporation
08.2012 - 08.2016
No Degree - Business Administration
DeVry University
05.2010 - 05.2020
Associate of Arts - Fashion Marketing And Management
The Illinois Institute of Art - Chicago
07.2006 - 04.2009
High School Diploma -
Mc Cluer North High School
09.2002 - 05.2006