Marcya Davis
Business Administration
Georgetown,TX
Summary
Results-focused leader successful at promoting safety programs and mentoring individuals on ways to avoid mishaps and accidents. History of championing program training in various organizations throughout well-established career. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
16
16
years of post-secondary education
Work History
Public Safety Ambassador
Capital Metropolitan Transportation Authority
Austin, Texas
10.2021 - Current
- Verified weekly practices of safety protocols for every work shift.
- Recognized, documented and advised on removal of hazards.
- Inspected worksites, practices and gear for compliance with established safety standards.
- Provided assistance in managing health and safety programs aligned with industry standards.
- Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Developed safety training procedures and authored manuals for distribution to staff members.
- Identified and eliminated potential safety code deficits and addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems through annual inspections.
Program Coordinator
Centene Corporation
Austin, Texas
09.2019 - 06.2021
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Organized and managed program development from conception through successful execution.
- Gathered and organized printed materials required for program participation.
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
- Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
- Reserved classrooms and meeting rooms across campus for program activities and managed room list.
- Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Assisted with community resources for healthcare and mental health.
- Designed program implementation and maintenance plan.
Lead Claims Review Analyst
Centene Corporation
Austin, Texas
08.2012 - 08.2016
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
- Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
- Followed up with insured individuals regarding premium and deductibles payments.
- Evaluated original investigation reports and documents to resolve secondary concerns.
- Interacted with clients and employees, which helped cultivate positive working relationships.
- Viewed reports regularly to make sure processing was conducted efficiently.
- Identified key areas not performing well and implemented effective, new processes.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Researched claims and incident information to deliver solutions and resolve problems.
- Organized, planned, and documented materials for claims.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Education
No Degree - Business Administration
DeVry University
Maryland Heights, MO 05.2010 - 05.2020
Associate of Arts - Fashion Marketing And Management
The Illinois Institute of Art - Chicago
Chicago, IL 07.2006 - 04.2009
High School Diploma -
Mc Cluer North High School
Florissant, MO 09.2002 - 05.2006
Skills
Protective equipment
undefinedAffiliations
American Public Transportation Authority
Young Women of Empowerment
Austin Black Small Business leaders
Timeline
Public Safety Ambassador
Capital Metropolitan Transportation Authority
10.2021 - Current
Program Coordinator
Centene Corporation
09.2019 - 06.2021
Lead Claims Review Analyst
Centene Corporation
08.2012 - 08.2016
No Degree - Business Administration
DeVry University
05.2010 - 05.2020
Associate of Arts - Fashion Marketing And Management
The Illinois Institute of Art - Chicago
07.2006 - 04.2009
High School Diploma -
Mc Cluer North High School
09.2002 - 05.2006
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