MARDEE HRESIL
Mesa,AZ
Summary
Versatile leader specializing in data governance skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Pursuing new professional challenges with a growth-oriented company.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager, ED&A (Prev. Sr. Mgr, Data Stewardship)
First Citizens Bank
03.2023 - Current
- Implemented and developed operational standards, policies and procedures.
- Developed proposals and presentations for internal and external audiences.
- Evaluated hiring, firing, and promotions requests.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Developed and implemented new filing systems to improve organizational efficiency and productivity.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
Manager, Data Stewardship
Silicon Valley Bank
03.2022 - 03.2023
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Managed and motivated employees to be productive and engaged in work.
- Onboarded new employees with training and new hire documentation.
- Defined clear targets and objectives and communicated to other team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Cross-trained existing employees to maximize team agility and performance.
Business Data Steward Analyst
Silicon Valley Bank
03.2020 - 03.2022
- Responsible for building out a remediation effort with the appropriate business units
- Responsible for solving data related issues and communicating resolutions with other solution domains
- Identify, track and monitor KDE’s within an enterprise data dictionary
- Partner with the data governance team to ensure solutions adhere to the organization’s data principles and guidelines.
- Executed analysis of risks and identified risk mitigation strategies.
- Collaborated with stakeholders to define project objectives and criteria.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Articulated risks and issues to communicate concerns to various levels of management.
- Conducted interviews with key business users to collect information on business processes and user requirements.
Business Analyst
Silicon Valley Bank
10.2018 - 03.2020
- Participate and provide input on project direction in planning sessions (Sprint/Release)
- Execute the vision of the Client Onboarding project
- Assisted in the design and delivery of multiple Client Onboarding internal role workflows (within Appian)
- Documented process flows and developed requirements for functional improvements and enhancements
- Tracked data problems and analyzed information to find root causes
- Boosted company efficiency and customer satisfaction by streamlining or eliminating inefficient processes
- Assessed business systems and processes, identifying areas for improvement to support future growth.
Relationship Advisor
Silicon Valley Bank
01.2013 - 10.2018
- Assisted in the ongoing reporting and process improvement initatives
- Serviced SVB’s “Bank the Buyer” Clients and “Small Business” Clients
- Maintained and fostered client relationships
- Researched and resolved customer issues
- Proactive outreach to promoted bank services and products
- Maintained confidentiality of bank records and client information
- Adhered to Silicon Valley Bank's security and audit procedures
- Assisted in training new employees.
Assistant Director of Admissions
Art Institute Of Phoenix
08.2012 - 01.2013
- Customer service and confidentiality
- Identify potential students
- Maintain organization of admission process
- Problem Solving.
Loan Officer Assistant
Citywide Home Loans
05.2012 - 08.2012
- Customer service and confidentiality
- Assist the loan officer on various tasks
- Maintain organization of the loan process.
Senior Delivery & Settlement Analyst
CME Group
04.2010 - 04.2012
- Analysis of financial data and reports
- Manage delivery activities/procedures
- Provide excellent customer service/product knowledge
- Maintain and develop customer relationships Identify and develop business processes/procedures
- Create and develop delivery process training manuals
- Participate in UAT/QA testing efforts
- Assist in training new team members.
Retail Banker
Woodforest National Bank
08.2008 - 03.2010
- Maintain confidentiality, Monetary responsibility/Assist customers with financial transactions
- Provide excellent customer service and product knowledge
- Create marketing opportunities to draw in consumers
- Assist in training new team members.
Accounting Intern
Lauterbach And Amen
06.2005 - 07.2008
- Aid with the monthly accounting
- Help organize a new accounting system
- Analysis of accounting data
- Data entry of municipality accounts.
Education
Master of Business Administration -
Valparaiso University
Valparaiso, INBachelor of Science - Business Administration/Marketing And Psychology
Saint Joseph's College
Rensselaer, INSkills
- Strong sense of banking ethics
- Excellent communication skills
- MS Office proficient
- Team leadership/management
- Procedures implementation
- Data Governance
- Regulatory Compliance
- Risk Management Assessments
- Key Performance Indicators (KPIs)
- Managing Operations and Efficiency
Certification
Certified Scrum Product Owner (CSPO)- 10/2023
Timeline
Manager, ED&A (Prev. Sr. Mgr, Data Stewardship)
First Citizens Bank
03.2023 - Current
Manager, Data Stewardship
Silicon Valley Bank
03.2022 - 03.2023
Business Data Steward Analyst
Silicon Valley Bank
03.2020 - 03.2022
Business Analyst
Silicon Valley Bank
10.2018 - 03.2020
Relationship Advisor
Silicon Valley Bank
01.2013 - 10.2018
Assistant Director of Admissions
Art Institute Of Phoenix
08.2012 - 01.2013
Loan Officer Assistant
Citywide Home Loans
05.2012 - 08.2012
Senior Delivery & Settlement Analyst
CME Group
04.2010 - 04.2012
Retail Banker
Woodforest National Bank
08.2008 - 03.2010
Accounting Intern
Lauterbach And Amen
06.2005 - 07.2008
Bachelor of Science - Business Administration/Marketing And Psychology
Saint Joseph's College
Master of Business Administration -
Valparaiso University
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