Mareen Alstede
Treasure Valley Dave Realty
Eagle,ID
1
Certification
19
years of professional experience
Reliable, organized and patient-focused office professional with experience in dental practice operations, patient coordination, insurance verification. Known for strong organizational skills, attention to detail, and creating a welcoming, positive experience for patients and the team.
Work History
Client Care Manager / Realtor
6 Years- Acted as the primary point of contact, delivering responsive, personalized client service to enhance client satisfaction.
- Prepared and negotiated real estate contracts with attention to detail, ensuring compliance and client protection.
- Coordinate transactions, manage documentation, and guide clients through each stage of the process.
- Maintained accurate client records and CRM data, effectively managing multiple priorities to ensure seamless operations.
Operations Manager
5 Years 6 Months- Managed daily front office operations across multiple dental practices, ensuring seamless service delivery.
- Developed and enhanced office systems, improving workflow consistency and operational efficiency.
- Coordinated administrative tasks and daily operations, streamlining processes for better overall performance.
Patient Care Coordinator
1 Year 5 Months- Coordinated treatment plans with in-house clinical team and external referral providers to align patient care and enhance treatment continuity.
- Answered phone calls, welcomed patients and pet owners, collected patient information, and updated medical records to ensure accurate and timely patient care.
- Processed payments and managed front desk administrative tasks to streamline patient check-in and financial transactions.
Dental Assistant
3 Years 10 Months- Assisted dentist during procedures and ensured organized clinical environment for efficient workflow.
- Managed back-office inventory and streamlined daily dental office operations for improved service delivery.
Skills
Ability to multitask and prioritize
Excellent communication skills
Strong work ethic
Detail-oriented problem solver
Dentrix experience
Team player
Insurance verification
Appointment coordination
Certification
- High school diploma 1995 - RDA 1998 - Real Estate License current
Timeline
Client Care Manager / Realtor
Treasure Valley Dave Realty
10.2020 - CurrentRead More
Operations Manager
Blessed Smile Dentistry
05.2014 - 11.2019Read More
Patient Care Coordinator
Banfield Pet Hospital
02.2013 - 07.2014Read More
Dental Assistant
Wayne Hirota / Nina Hayashi, DDS
04.2008 - 02.2012Read More