Mareia Dakhteh
Powell,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Senior Analyst
Nationwide Mutual Insurance Company
Powell, OH
09.2021 - Current
- Analyze data from various sources to identify trends and patterns
- Perform ad-hoc analyses using queries to extract relevant information from large datasets
- Design, develop and deliver dashboards in Celonis to visualize key insights from data analysis
- Developed training materials for end users on proper usage of analytical tools and applications
- Monitor performance metrics associated with existing data solutions and recommended improvements when necessary.
Director of Marketing Analytics
Andersons Heating and Cooling
Powell, OH
10.2017 - 08.2021
- Performed market research analysis on competing products
- Utilized online market research and cataloged findings to databases for knowledge base and reference
- Devised and evaluated methods for collecting data to determine product demand, and purchase projections for establishing pricing points
- Generated monthly performance metrics and analytical reports, while reviewing and communicating marketing campaign successes to clients.
Mortgage Loan Originator
Chase Bank
Powell, OH
07.2016 - 10.2017
- Provided comprehensive mortgage loan advice and guidance to potential borrowers
- Researched and evaluated various loan products to determine the best fit for each customer
- Maintained a thorough knowledge of current lending regulations, policies, and procedures
- Reviewed borrower documents such as tax returns, bank statements, employment history
- Analyzed financial information provided by customers to determine loan eligibility
- Processed loan applications in accordance with established guidelines and standards.
Investment Specialist
JPMorgan Chase
Powell, OH
05.2014 - 06.2016
- Ensured compliance with regulatory guidelines in all aspects of investment activities
- Identified risks associated with proposed investments and suggested appropriate risk mitigation measures
- Maintained up-to-date knowledge of emerging developments in the industry
- Performed portfolio analysis for existing clients, including asset allocation reviews and risk and return assessments
- Completed compliance documentation and onboarding for all new accounts and investments.
Client Care Representative
UBS Financial Services
Powell, OH
12.2012 - 05.2014
- Established new accounts for customers and managed existing accounts to ensure accuracy of information
- Managed client database and updated records as needed
- Generated reports on customer feedback and satisfaction levels
- Developed strong relationships with clients to increase retention rates
- Created and updated client records by entering general data, services provided and invoice information
- Supported customers with detailed information about company offerings, described features and applied verbal and written communication skills to redirect concerns toward positive aspects of products and services.
Education
Bachelor of Science - Agribusiness and Applied Economics -
THE Ohio State University
06.2012
Skills
- MS Office Suite (Word, Excel, Outlook, Powerpoint, Sharepoint, One Note)
- SQL, Power Automate, Celonis
- IBM Operational Decision Manager (ODM), Source Integrator (SI), Decisions
- Workday, Ariba, CONNECT, Customer Assist, ServiceNow
- Linux, Oracle
TECHNICAL PROFICIENCIES
o MS Office Suite (Word, Excel, Outlook, Powerpoint, Sharepoint, One Note)
o SQL, Power Automate, Celonis
o IBM Operational Decision Manager (ODM), Source Integrator (SI), Decisions
o Workday, Ariba, CONNECT, Customer Assist, ServiceNow
o Linux, Oracle
Timeline
Senior Analyst
Nationwide Mutual Insurance Company
09.2021 - Current
Director of Marketing Analytics
Andersons Heating and Cooling
10.2017 - 08.2021
Mortgage Loan Originator
Chase Bank
07.2016 - 10.2017
Investment Specialist
JPMorgan Chase
05.2014 - 06.2016
Client Care Representative
UBS Financial Services
12.2012 - 05.2014
Bachelor of Science - Agribusiness and Applied Economics -
THE Ohio State University
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