Maren Drake McGrath
Whitewater,WI
Summary
Results-driven professional with expertise in transaction coordination, regulatory compliance, and quality control. Proven ability to enhance customer satisfaction and streamline operations in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Escrow Closer
Fidelity Land Title
Jefferson, WI
02.2017 - 10.2025
- Managed escrow accounts, ensuring accuracy of funds and disbursements.
- Coordinated with lenders, real estate agents, and clients to ensure seamless transactions.
- Prepared and reviewed closing documents for property transactions.
- Facilitated signing process to ensure timely completion of all necessary paperwork.
- Clarified closing processes and documents to enhance client understanding.
- Maintained compliance with local regulations and industry standards in transactions.
Mortgage Servicing Specialist
Summit Credit Union
Cottage Grove, Wisconsin
01.2022 - 04.2023
- Managed mortgage payment processing, ensuring accuracy of transactions to facilitate timely loan servicing.
- Reviewed customer inquiries, resolving issues promptly to enhance customer satisfaction.
- Coordinated loan modifications and guided members through processes.
- Executed data entry tasks, updating account information to maintain accurate records for loan management.
- Assisted customers with inquiries related to their loans and payments.
- Researched and resolved discrepancies between borrowers' accounts and lenders' documents.
Education
Some College (No Degree) - Criminal Justice/Human Services
Del Mar College
Corpus Christi, TXSkills
- Transaction coordination
- Health code enforcement
- Regulatory compliance
- Quality control
- Risk assessment
- Document preparation
- Attention to detail
- Problem solving
- Effective communication
Certification
Notary Public
Timeline
Mortgage Servicing Specialist
Summit Credit Union
01.2022 - 04.2023
Escrow Closer
Fidelity Land Title
02.2017 - 10.2025
Some College (No Degree) - Criminal Justice/Human Services
Del Mar College