Maren Lake
Mankato,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server
Olde Brick House
08.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Vet Assistant
River Hills Pet Care Hospital
01.2021 - Current
- Improved patient care by assisting veterinarians with examinations and treatments.
- Enhanced clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and kennels.
- Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
- Streamlined appointment scheduling to maximize daily client visits and maintain a smooth workflow for the veterinary team.
- Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Promoted a safe environment for both staff and patients by adhering to strict sanitation protocols in all work areas.
- Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
- Strengthened client trust in the clinic by offering compassionate support during difficult decisions such as euthanasia or adoption surrender.
Child Care Assistant Teacher
Little Stars Daycare
12.2020 - 01.2021
- Enhanced children''s emotional development by creating a nurturing and supportive environment.
- Improved communication skills among children through group activities and collaborative projects.
- Established strong relationships with parents, providing regular updates on their child''s progress and learning needs.
- Assisted lead teacher in planning and implementing developmentally appropriate curriculum for children aged 2-5 years old.
Education
Minnesota State University - Mankato
Mankato, MNSkills
- Adaptable and Flexible
- Conflict and Complaint Resolution
- Workflow Coordination
- Relationship Building
- Conflict Resolution
- Positive Attitude
- Memory Retention
- Problem Solving
- Stress Management
- Effective Communication
- Interpersonal Skills
- Professional Appearance
Timeline
Server
Olde Brick House
08.2023 - Current
Vet Assistant
River Hills Pet Care Hospital
01.2021 - Current
Child Care Assistant Teacher
Little Stars Daycare
12.2020 - 01.2021
Minnesota State University - Mankato
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