Marena Fakhri
Dublin
Summary
Detail Oriented Administrative Assistant experienced in providing support in fast paced and customer facing environments. I am tri-lingual and exited to bring my skills to a new team.
Overview
2026
2026
years of professional experience
Work History
Career Brake
Home Maker
Dublin, CA
2024 - Current
- Provided long-term tutoring and mentorship in English vocabulary and literacy, resulting in successful completion of middle school English Language Development program.
- Completed Metrix training courses focused on clerical work, professional communication and image, and development of essential administrative skills.
Customer Service Representative
Insurance Auto Auctions
Fremont, CA
2023 - 2024
- Researched information from insurance companies to complete vehicle dispatch to customers.
- Prepared correspondence, report and documents using MS Office and transferred data to POS systems.
- Screened phone calls for the management team and took messages as needed.
Caregiver
In Home Supportive Services
Hayward, CA
2019 - 2022
- Handled confidential information while assisting clients with applying for SSI, spousal support benefits, Medical, Cal fresh and IHSS.
- Scheduled client's doctor appointment and made their travel arrangement as needed.
- Monitored client's medication regime and prompted client to take medication as needed.
Assistant Manager
California Check Cashing Stores
Fremont, CA
2012 - 2017
- Reviewed and analyzed financial documents such as payday contracts, Western Union invoices, and check deposits to maintain compliance with company and regulatory standards.
- Provided clerical support, managed inventory and managed calendars for staff schedules.
- Represented store at monthly statewide conference calls to provide updates on customers engagement and business objectives met.
Guest Service Assistant
Target Corporation
Hayward, CA
2011 - 2015
- Assisted in maintaining store cleanliness and organization to shopping experience.
- Managed bank deposits and maintained accurate financial records.
Education
Bachelor of Science - Business Administration
California State University, East Bay
Hayward, CA01-2011
Skills
- Customer Service
- Multiline Phone Systems
- Tri-lingual
- MS Office
- Cash Handling
- Data Entry
- Calendar Management
- CheckPro/PAM
- Clerical Support
- Inventory Management
- Contract Management
- Canva
Timeline
Career Brake
Home Maker
2024 - Current
Customer Service Representative
Insurance Auto Auctions
2023 - 2024
Caregiver
In Home Supportive Services
2019 - 2022
Assistant Manager
California Check Cashing Stores
2012 - 2017
Guest Service Assistant
Target Corporation
2011 - 2015
Bachelor of Science - Business Administration
California State University, East Bay