Marena Taylor
The Oregon Inn
Curtice,OH
6
years of professional experience
Dependable hospitality professional with the ability to efficiently manage high customer volumes while cultivating loyal clientele through engaging interactions and attentive service. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional customer experiences. Ready to tackle new challenges and advance objectives with dedication and enthusiasm.
Work History
Server, Bartender
8 Months- Cultivated loyal clientele through personalized service and engaging conversations that enhanced customer satisfaction and retention.
- Crafted custom drink orders by accurately measuring and mixing house ingredients, tailoring each drink to individual customer preferences.
- Managed high customer volumes during special events, nights, and weekends, delivering timely service that contributed to positive guest experiences.
Server, Food Runner, Cook
1 Year 2 Months- Demonstrated strong multitasking skills by managing multiple tables simultaneously
- Utilized POS system to process orders, manage bills, and coordinate complimentary items for seamless service
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
Shift Leader
2 Years 9 Months- Delivered exceptional customer service, fostering strong customer relationships.
- Addressed customer inquiries, orders, and complaints promptly to enhance satisfaction.
- Provided excellent customer service and developed strong relationships with customers.
- Trained new staff in job duties, safety procedures, and company policies, ensuring compliance and performance standards.
Shift Leader
1 Year 9 Months- Cultivated positive work culture through interactions and managed daily shift operations to support team cohesion.
- Supervised food production and preparation to ensure adherence to established recipes and procedures.
- Maintained clean, secure operating environment to enhance safety and well-being of employees on shift.
Education
Some College (No Degree)
- Member of the Humane Society Club
- Rose Reder Memorial Scholarship
- University Freshman Academic Scholarship
Skills
Exceptional customer service
Efficient multitasking
Multitasking efficiency
Effective communication
Point of sale management
Complex problem solving
Strong work ethic
Positive and professional
Timeline
Server, Bartender
The Oregon Inn
01.2026 - CurrentRead More
Server, Food Runner, Cook
Chili’s Bar and Grill
09.2024 - 11.2025Read More
Shift Leader
Bigby Coffee
03.2022 - 12.2024Read More
Shift Leader
Dairy Depot
06.2020 - 03.2022Read More
Bowling Green State University
Some College (No Degree)
Read More