Marenni Morales Melgarejo
Orland,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Bartender
Buffalo Wild Wings
05.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Sandwich Shift Lead
Subway
01.2020 - 05.2021
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Monitored inventory and requisitioned low-stock items.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Accurately operated cash register to process customer payments.
- Trained team members to prepare sandwiches and other items according to instructions.
Education
High School Diploma -
Orland High School
Orland, CA06.2018
Skills
- Dining Area Maintenance
- To-Go Order Preparation
- Stocking and Replenishing
- Cash Handling
- Suggestive Selling
- High-Volume Dining
- Server Training
- Hospitality Service Expertise
Certification
- California Food Handler, ServSafe - 04/2026
- Certified , Alcoholic Beverage Control - 08/2025
Languages
Spanish
Timeline
Server/Bartender
Buffalo Wild Wings
05.2021 - Current
Sandwich Shift Lead
Subway
01.2020 - 05.2021
High School Diploma -
Orland High School