Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARESHAH FRANCOIS

Shawnee

Summary

Detail-oriented and highly organized Receptionist with a strong background in front office management, patient relations, and administrative support. Adept at optimizing scheduling efficiency, processing financial transactions, and fostering a welcoming environment. Skilled in medical coding, insurance billing, and customer service. Seeking to leverage expertise in a dynamic healthcare or administrative setting.

Overview

8
8
years of professional experience

Work History

Receptionist

Rasmussen Chiropractic and Acupuncture
07.2023 - Current
  • Manage front office operations, ensuring seamless patient flow and efficient appointment scheduling
  • Maintain accurate medical coding and billing information, streamlining insurance claim processing
  • Handle financial transactions, ensuring timely and accurate collection of charges and copays
  • Foster a welcoming environment, enhancing patient satisfaction and experience
  • Facilitate clear communication between patients, chiropractors, and insurance providers to improve care coordination

Receptionist

Ruby
05.2021 - 04.2023
  • Company Overview: Remote
  • Cultivated strong customer relationships across multiple communication channels
  • Provided empathetic support, successfully de-escalating disputes and resolving product/service inquiries
  • Scheduled appointments and processed new client intake forms, ensuring seamless communication between clients and staff
  • Implemented customer service strategies, consistently exceeding quarterly scorecard metrics
  • Recognized as a top performer and mentored new team members, reducing onboarding time and improving team efficiency

Front Desk Receptionist

Wichita State University
01.2017 - 12.2019
  • Managed business calendar and coordinated schedules, improving efficiency
  • Created daily itineraries to optimize time management for executives
  • Organized and streamlined filing systems, enhancing document retrieval speed for HR and accounting teams
  • Directed guests and maintained front desk operations, ensuring professional interactions
  • Maintained and organized the front lobby, kitchen, and printing areas, processing supply and work orders as needed

Education

Medical Coding Specialist Certificate -

Johnson County Community College
12.2025

Associate Degree - Liberal Sciences

Kansas City Kansas Community College
05.2021

Skills

  • Microsoft Office Suite
  • Google Spreadsheets
  • CRM Software
  • Medical Coding
  • Insurance Billing
  • Data Entry
  • Billing Management
  • Customer Service
  • Relationship Building
  • Schedule Management
  • Office Management
  • Public Speaking
  • Communication
  • Analytical Thinking
  • Problem Solving

Timeline

Receptionist

Rasmussen Chiropractic and Acupuncture
07.2023 - Current

Receptionist

Ruby
05.2021 - 04.2023

Front Desk Receptionist

Wichita State University
01.2017 - 12.2019

Associate Degree - Liberal Sciences

Kansas City Kansas Community College

Medical Coding Specialist Certificate -

Johnson County Community College
MARESHAH FRANCOIS