Mar'Eyana Benison

Bedford,OH

Summary

Dedicated and safety-conscious driver with a strong work ethic and proven track record of reliability and punctuality. Adept at navigating diverse routes efficiently while maintaining a commitment to delivering exceptional service. Known for excellent communication skills and the ability to adapt to changing conditions. Strong focus on safety regulations and vehicle maintenance, ensuring the highest standards are met. Eager to contribute to a team-oriented environment and uphold the values of professionalism and integrity.

Overview

year of professional experience

Certification

Work History

Order Fulfillment and Delivery

DoorDash

Cleveland, Ohio

- Current

Efficiently picked up food orders from restaurants and delivered them to customers, ensuring timely and accurate deliveries within a fast-paced environment.
Maintained a high level of customer satisfaction by communicating order updates, addressing customer inquiries, and resolving issues promptly and professionally.
Utilized navigation apps and local knowledge to optimize delivery routes, reducing delivery times and fuel costs while meeting strict deadlines.
Verified order contents against customer specifications before delivery to ensure accuracy and compliance with special instructions.
Conducted regular vehicle checks to ensure safety and reliability, adhering to all traffic regulations and company safety protocols.
Consistently achieved high customer ratings (5.0) and maintained a 97%+ on-time delivery rate.

Medical Courier

Courier Logistics

Mansfield , OH

09.2024 - 03.2025

Safely transported medical specimens, pharmaceuticals, and sensitive medical supplies between healthcare facilities, laboratories, and pharmacies, ensuring compliance with HIPAA and safety regulations.
Maintained strict adherence to protocols for handling, documenting, and tracking medical items to ensure integrity and traceability during transit.
Prioritized urgent deliveries, such as lab specimens and critical medications, to meet tight deadlines while maintaining quality control.
Monitored and maintained proper storage conditions for temperature-sensitive items using insulated containers and cold chain logistics.
Collaborated with healthcare staff and dispatch teams to confirm pickup and delivery schedules, resolve discrepancies, and ensure seamless operations.
Accurately completed delivery logs, manifests, and electronic tracking systems to document all transactions and maintain accountability.
Adhered to biohazard safety standards and infection control protocols, ensuring the safe handling of medical materials.

Education

High School Diploma -

Maple Heights High School

Maple Heights, OH

Pediatric Nurse Practitioner - undefined

Cleveland State University

Cleveland, OH

Skills

Logistics and Navigation: Proficient in using GPS and mapping tools to optimize routes and ensure timely deliveries
Customer Service: Strong interpersonal skills with a focus on professionalism, problem-solving, and customer satisfaction
Time Management: Adept at prioritizing tasks and managing schedules to meet deadlines in high-pressure environments
Attention to Detail: Ensured accuracy in order fulfillment and compliance with medical transport protocols

Safety and Compliance: Knowledgeable in HIPAA, biohazard handling, and traffic safety regulations
Technology Proficiency: Experienced with delivery apps, electronic tracking systems, and basic vehicle maintenance
Teamwork and collaboration: Strong team player skilled in collaboration,communication, and achieving shared goals
Excellent communication: Clear, professional and adaptable across diverse audiences