Margaret Aline Collett
Columbus,IN
Summary
Adaptable professional with work experience and proven knowledge of leadership, problem-solving, and prioritization. Aiming to leverage my abilities to achieve prosperous growth.
Overview
14
14
years of professional experience
Work History
REMOTE ADULT PROTECTIVE SERVICES HOTLINE
Knowledge Services Inc.
Fishers, Indiana
04.2020 - Current
- Participated in ongoing training to enhance own job skills and knowledge
- Focused on learning new skills and staying updated with industry changes
FRONT DESK ASSOCIATE
Family Services
Columbus, IN
11.2019 - 04.2020
AUDITOR
Hotel Indigo
Columbus, IN
01.2011 - 03.2019
- Responded quickly to meet customer needs and resolve problems
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
- Troubleshot minor problems and reported larger technical issues
- Participated in ongoing training to enhance own job skills and knowledge
- Identified ways to improve efficiency in operations and implemented process changes
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Committed to delivering excellent customer service while working in a fast-paced environment
- Performed routine and scheduled maintenance services
Education
Masters In Business Administration - Management
Strayer University
WashingtonBachelor Of Business Administration - Management
Strayer University
Washington 03.2025
Skills
- Conflict Resolution
- Screening Procedures
- Crisis Situations
- Incident Reports
- Criminal Investigations
- Attentive And Observant
- Adaptable And Flexible
- Administrative Support
- Data entry proficiency
- Suicide prevention
- Resourceful
- De-escalation techniques
- Empathy display
- Boundary setting
- Patience maintenance
- Social perceptiveness
- Self-awareness development
- Confidentiality
- Mental health awareness
- Emotional support
- Crisis intervention
- Call monitoring
- Non-violent resolutions
- Bank reconciliation
- Accounts receivable
- Accounts payable
- Payroll processing
- Cash flow management
- General ledger
- Internal auditing
- Credit management
- Tax compliance
- Expense tracking
- General ledger maintenance
- Teamwork and collaboration
- Customer service
- Problem-solving
- Problem-solving abilities
- Excellent communication
- Critical thinking
- Operations management
- Sales management
- Human resources management
- Attention to detail
- Multitasking Abilities
- Organizational skills
- Effective communication
- Decision-making
- Relationship building
- Operational efficiency
- Team building
- Task prioritization
Timeline
REMOTE ADULT PROTECTIVE SERVICES HOTLINE
Knowledge Services Inc.
04.2020 - Current
FRONT DESK ASSOCIATE
Family Services
11.2019 - 04.2020
AUDITOR
Hotel Indigo
01.2011 - 03.2019
Masters In Business Administration - Management
Strayer University
Bachelor Of Business Administration - Management
Strayer University