Margaret Aline Collett
Columbus,IN
Summary
Adaptable professional with work experience and proven knowledge of leadership, problem-solving, and prioritization. Aiming to leverage my abilities to achieve prosperous growth.
Overview
14
14
years of professional experience
Work History
REMOTE ADULT PROTECTIVE SERVICES HOTLINE
Knowledge Services Inc.
04.2020 - Current
- Participated in ongoing training to enhance own job skills and knowledge
- Focused on learning new skills and staying updated with industry changes
FRONT DESK ASSOCIATE
Family Services
11.2019 - 04.2020
AUDITOR
Hotel Indigo
01.2011 - 03.2019
- Responded quickly to meet customer needs and resolve problems
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
- Troubleshot minor problems and reported larger technical issues
- Participated in ongoing training to enhance own job skills and knowledge
- Identified ways to improve efficiency in operations and implemented process changes
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Committed to delivering excellent customer service while working in a fast-paced environment
- Performed routine and scheduled maintenance services
Education
Masters In Business Administration - Management
Strayer University
WashingtonBachelor Of Business Administration - Management
Strayer University
Washington 03.2025
Skills
- Conflict Resolution
- Screening Procedures
- Crisis Situations
- Incident Reports
- Criminal Investigations
- Attentive And Observant
- Adaptable And Flexible
- Administrative Support
- Data entry proficiency
- Suicide prevention
- Resourceful
- De-escalation techniques
- Empathy display
- Boundary setting
- Patience maintenance
- Social perceptiveness
- Self-awareness development
- Confidentiality
- Mental health awareness
- Emotional support
- Crisis intervention
- Call monitoring
- Non-violent resolutions
- Bank reconciliation
- Accounts receivable
- Accounts payable
- Payroll processing
- Cash flow management
- General ledger
- Internal auditing
- Credit management
- Tax compliance
- Expense tracking
- General ledger maintenance
- Teamwork and collaboration
- Customer service
- Problem-solving
- Problem-solving abilities
- Excellent communication
- Critical thinking
- Operations management
- Sales management
- Human resources management
- Attention to detail
- Multitasking Abilities
- Organizational skills
- Effective communication
- Decision-making
- Relationship building
- Operational efficiency
- Team building
- Task prioritization
Timeline
REMOTE ADULT PROTECTIVE SERVICES HOTLINE
Knowledge Services Inc.
04.2020 - Current
FRONT DESK ASSOCIATE
Family Services
11.2019 - 04.2020
AUDITOR
Hotel Indigo
01.2011 - 03.2019
Masters In Business Administration - Management
Strayer University
Bachelor Of Business Administration - Management
Strayer University
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