MARGARET ANNE KAFFKA
Jonesboro,AR
Summary
Customer service professional experienced in cashiering, food service, and retail. Expertise includes point-of-sale transactions, cash handling, and teamwork. Seeking Cashier or Customer Service position to deliver high-quality support and enhance customer satisfaction.
Overview
12
12
years of professional experience
Work History
Cashier/Cook
Jordan Kwik Stop #41
Brookland, Arkansas
03.2026 - Current
- Process customer purchases accurately using the point-of-sale (POS) system.
- Greet every customer and provide friendly, welcoming service.
- Upsell store products and hot deli food, enhancing customer satisfaction and sales.
- Prepare and cook pizzas and fried foods.
- Prepare food items for cooking, ensuring freshness and quality. and ingredients for the following day's cooking.
- Count down the register and print department reports to ensure accuracy in financial records.
- Stock coolers and maintain product availability
Laborer
Anchor Packaging
Jonesboro, AR
04.2014 - 06.2015
- Executed general labor and production tasks to support workflow.
- Assisted in loading and unloading materials for packaging operations.
- Performed general labor and production-related duties.
- Completed one year of experience in a production environment.
- Followed workplace safety procedures.
- Worked effectively as part of a team.
- Facilitated loading and unloading of materials for efficient packaging operations.
Hotel Clerk
Day's Inn
- Assisted guests with inquiries and resolved customer service needs, enhancing satisfaction.
- Provided assistance to guests by addressing their questions and fulfilling customer service needs at the front desk.
- Managed clerical tasks and delivered customer service support to ensure smooth front desk operations.
- 2 Years
Cashier
Tobacco Warehouse
- Assisted customers with purchases to enhance the shopping experience.
- Assisted customers with purchases to enhance shopping experience.
- Organized work area to promote efficiency and customer satisfaction.
- Gained valuable experience over six months in a retail environment.
Quality Control
Windmill Rice
- Supported implementation of quality control procedures to ensure compliance and accuracy.
- Adhere to company standards and workplace procedures to maintain product integrity.
- Worked for two years in a customer service role.
Quality Control / Secretary / Shipping Clerk
Riceland Foods
- Conducted quality control inspections and maintained accurate clerical records.
- Coordinated shipping processes and organized workplace for efficiency.
- Facilitated daily operations by providing support across various tasks.
- Gained two years of experience in various roles.
Education
GED -
Jonesboro Adult Education
Associate degree -
Black River Technical College
Paragould, ARSkills
- Point-of-Sale (POS) Systems
- Cash Handling
- Food Safety Practices
- Upselling Products
- Stocking and Inventory
- Register management
- Workplace Sanitation
- Customer Service
- Teamwork
- Reliable and Hardworking
- Fast Learner
- Communication Skills
- Lottery Ticket Sales
Timeline
Cashier/Cook
Jordan Kwik Stop #41
03.2026 - Current
Laborer
Anchor Packaging
04.2014 - 06.2015
Quality Control / Secretary / Shipping Clerk
Riceland Foods
Quality Control
Windmill Rice
Cashier
Tobacco Warehouse
Hotel Clerk
Day's Inn
GED -
Jonesboro Adult Education
Associate degree -
Black River Technical College