Margaret Bartlett
Marietta,GA
Summary
Hardworking server with proven relationship-building and multi-tasking skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and excellent service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
Mellow Mushroom
Saint Simons Island, GA
04.2023 - 07.2024
- Greeted customers, answered questions and recommended specials to increase profits.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Cleaned tables and chairs to prepare dining area for next customers.
Restaurant Hostess
Mellow Mushroom
Athens, GA
03.2021 - 04.2022
- Greeted guests and sat customers at tables or in waiting areas.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Education
Bachelor of Arts - Journalism
University of Georgia
Athens, GA12-2024
Skills
- Guest engagement
- Point of Sale (POS) system operations
- Strong work ethic
- Sales techniques
- Positive and professional
Timeline
Server
Mellow Mushroom
04.2023 - 07.2024
Restaurant Hostess
Mellow Mushroom
03.2021 - 04.2022
Bachelor of Arts - Journalism
University of Georgia