Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margaret Benzo

Kenai,AK

Summary

Dynamic Senior Retail Sales Representative at GCI with a proven track record in driving sales growth through targeted promotions and exceptional customer service. Adept at multitasking and building strong client relationships, I effectively trained new team members and enhanced store operations, contributing to a positive and productive work environment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable and upbeat Retail Sales Agent successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

23
23
years of professional experience

Work History

Senior Retail Sales Representative

GCI
12.2001 - Current
  • Contributed to a positive, inclusive work environment by collaborating effectively with team members and demonstrating strong leadership skills.
  • Collaborated with store management to develop targeted sales promotions that drove foot traffic and revenue growth.
  • Assisted in coordinating successful in-store events that attracted new clientele while rewarding loyal patronage.
  • Balanced multiple priorities effectively during peak periods without compromising quality of service.
  • Established rapport with key clients, maintaining strong professional relationships to retain business over time.
  • Trained and mentored new team members, enhancing overall sales team productivity and performance.
  • Strengthened customer relationships through personalized service and in-depth product knowledge.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

No Degree -

Delta School of Travel, Portland, OR Travel Indu
Portland, OR
06-1990

Skills

  • Store operations
  • Sales target achievement
  • Customer service
  • Decision-making
  • Customer engagement
  • Management
  • Store opening and closing
  • Inventory management
  • Retail operations
  • Multitasking
  • Reliability
  • Friendly and helpful

Timeline

Senior Retail Sales Representative

GCI
12.2001 - Current

No Degree -

Delta School of Travel, Portland, OR Travel Indu
Margaret Benzo