WILLIAM SAMUEL TURNER III
Winter Haven,FL
Summary
Enthusiastic professional with demonstrated success. Proven history of achieving sales goals by monitoring performance and effective sales methods. Skilled in solving complicated issues and making proactive changes. Customer-focused, visionary-thinking Retail sales with over 18 years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with Microsoft word. Self-motivated with skill in growing business relations, sales and generating practical solutions based on client demand.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Retail Sales Representative
BARTOW FORD COMPANY
05.2006 - Current
- Offered hands-on assistance to customers automotive purchasing, assessing needs, and maintaining current knowledge of consumer preferences and all vehicle products.
- Coached other sales associates in vehicle product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Mentored team members to enhance professional development and accountability in workplace.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs and wants in relation to automotive purchases of both vehicles and products related to vehicles.
- Answered customer questions about products and automotive services, helped locate vehicle merchandise needs, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs and wants.
- Listened to customer needs and desires to identify and recommend optimal vehicle products and services.
- Built customer loyalty and retention by delivering excellent retail buying experiences.
- Recommended complementary purchases to customers, increasing revenue.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Retail Automotive Sales Associate
Lakeland Automall
01.2005 - 05.2006
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Police Officer, Uniformed Road Patrol
Dundee Police Department
08.2000 - 03.2005
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Apprehended offenders and conducted interviews and interrogations.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Issued traffic citations and electronic tickets for violations of traffic laws.
Police Officer, Uniformed Road Patrol
Palmetto Police Department
04.1996 - 08.2000
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Answered emergency calls for help from citizens and business owners.
- Apprehended offenders and conducted interviews and interrogations.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Responded to emergency calls to provide assistance to citizens in need.
- Provided testimony in court proceedings.
- Conducted searches of individuals, vehicles and premises.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Assisted in special investigations and crime prevention programs.
- Monitored traffic violations, issuing citations as necessary.
Education
No Degree - Business Management
Manatee Community College
Bradenton, FLCertification - Criminal Justice
Manatee County Law Academy
Bradenton, FL08.1995
Skills
- Sales Team Leadership
- Strategic Planning
- Sales Strategy Implementation
- Sales Metrics Analysis
- Inventory Management
- Retail Operations
- Customer Service
- Coaching and Mentoring
- Promotions and Specials
- Lead Generation
- Product Demonstrations
- Critical Thinking
- Sales Expertise
- Customer Engagement
- Decision-Making
Accomplishments
- I am Ford Master Certified and I have a very high customer viewpoint scores.
Certification
Ford Certified
Timeline
Senior Retail Sales Representative
BARTOW FORD COMPANY
05.2006 - Current
Retail Automotive Sales Associate
Lakeland Automall
01.2005 - 05.2006
Police Officer, Uniformed Road Patrol
Dundee Police Department
08.2000 - 03.2005
Police Officer, Uniformed Road Patrol
Palmetto Police Department
04.1996 - 08.2000
No Degree - Business Management
Manatee Community College
Certification - Criminal Justice
Manatee County Law Academy
Similar Profiles
WILLIAM TURNER IIIWILLIAM TURNER III
SERVICE TO SALES MANAGER at BARTOW FORD COMPANYSERVICE TO SALES MANAGER at BARTOW FORD COMPANY
VINCENT DE LA ROSAVINCENT DE LA ROSA
Sales at Walker FordSales at Walker Ford
Emerald JordanEmerald Jordan
Car Detailer at Bartow FordCar Detailer at Bartow Ford
William Daza ParraWilliam Daza Parra
Captain Hawker 800 at Jet LogisticsCaptain Hawker 800 at Jet Logistics
Jitzel FigueroaJitzel Figueroa
Nanny at Care.com IncNanny at Care.com Inc