Margaret Bostic Harris
Grosse Ile,MI
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
14
14
years of professional experience
Work History
SSA
Rivian Automotive Inc.
Plymouth, MI
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Specialty Sales Manager
Best Buy Inc.
Detroit, Michigan
03.2023 - 08.2023
- Established strong relationships with key industry players, positioning the company as a trusted partner within the market.
- Conducted thorough market research to identify potential opportunities for business growth within the specialty sector.
- Achieved consistent growth in revenue by developing and executing targeted sales strategies for specialty products.
- Led cross-functional teams to ensure seamless collaboration between various departments, enhancing overall efficiency.
Insurance Specialist
Rocket Mortgage
Detroit, Michigan
02.2020 - 03.2023
- Managed budget for advertising campaigns and other related expenses
- Analyzed sales data to identify trends in consumer preferences and adjust marketing campaigns accordingly
- Developed and implemented successful sales strategies to increase customer base and revenue growth
- Planned and led weekly team meetings to discuss progress, goals, and opportunities for improvement
- Created comprehensive training programs for new employees on product knowledge, customer service, and sales techniques
- Utilized CRM software to track leads, manage accounts, forecast revenue, and optimize efficiency of sales processes
- Managed sales team to consistently achieve growth and hit sales targets
- Developed sales team through motivation, counseling and product knowledge education
- Reviewed claims documents for accuracy prior to submission for payment processing
- Assisted in training new staff members on proper procedures related to insurance processes
- Provided guidance and support to team members regarding insurance regulations and requirements
- Maintained detailed records of all insurance transactions, including payments, renewals, and cancellations
- Evaluated customer feedback in order to improve service quality and overall customer experience.
Sales Specialist
Best Buy Inc.
Detroit, Michigan
09.2010 - 03.2020
- Developed customized solutions that addressed individual client needs while meeting company objectives
- Processed and reviewed insurance applications accurately and efficiently
- Communicated product features, advantages, and benefits to customers
- Provided exceptional customer service through regular follow-up calls, emails, and visits
- Developed and implemented effective sales strategies to increase customer base and market share
- Connected clients with products that improved and enhanced their personal and business lives
- Attended scheduled training sessions, department meetings, and company events to build expertise and promote company image
- Assisted in training new sales representatives on proper sales techniques and methods
- Cultivated strong relationships with clients by providing timely responses to inquiries and concerns.
Education
Bachelor of Fine Arts -
Wayne State University
Detroit, MIFinancial Planning
Security Training Corporation
Bachelor of Science (B.S.) in Photography -
Art Institute of Dallas
Dallas, TX06.2010
Skills
- Sales Training
- Strategic Planning
- Sales Presentations
- CRM Software
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Awards
- CAVS Coin 2022
- CAVS Coin 2023
Volunteer Experience
Mentor, StreetWise, Detroit, MI, 01/01/22 - 08/01/22, Created an environment that enabled open communication between mentor and mentee relationships through active listening techniques., Helped mentees become self-reliant through coaching and counseling., Provided guidance and support to mentees, helping them develop their skillset and reach their goals., Modeled healthy, trusting relationships through clear communication and setting appropriate boundaries., Suggested techniques and methods to help mentee reach educational, social, and professional goals.
References
References available upon request
Timeline
SSA
Rivian Automotive Inc.
05.2024 - Current
Specialty Sales Manager
Best Buy Inc.
03.2023 - 08.2023
Insurance Specialist
Rocket Mortgage
02.2020 - 03.2023
Sales Specialist
Best Buy Inc.
09.2010 - 03.2020
Bachelor of Fine Arts -
Wayne State University
Financial Planning
Security Training Corporation
Bachelor of Science (B.S.) in Photography -
Art Institute of Dallas