Margaret Brill
Clinton Township,MI
Summary
Quality-driven operations analyst, skilled at collecting and analyzing information. Detail-oriented with experience in organizing, problem-solving, and project management. Proficient in Microsoft Excel, Salesforce, and MSP, ready to apply knowledge and abilities to take on new professional challenges with an established company. Brings several years of experience with companies, and a passion for making a difference. Strengths include robust analytical skills, problem-solving abilities, and strategic planning.
Overview
35
35
years of professional experience
Work History
Cash Operations Analyst
Flagstar Bank, FSB
Hicksville, NY
05.2012 - Current
- Maintained up-to-date records of all transactions related to operational activities.
- Worked closely with accounting staff to ensure accurate recording of all cash transactions.
- Performed daily reconciliations of bank accounts to ensure accuracy of records.
- Tracked daily cash balances for multiple accounts and reported any discrepancies.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Created detailed documentation outlining procedures for all operations-related activities.
- Recognized by management for providing exceptional customer service.
Accounting Clerk
Aerotek Temp Agency
Troy, MI
12.2009 - 05.2012
- Resolved billing discrepancies by completing detailed research and analysis and documented client rebate discounts and reserve fund records.
- Reviewed vendor invoices for accuracy prior to payment processing.
- Performed daily general ledger entries to record financial transactions accurately.
- Matched orders with invoices and recorded required information.
- Checked source documents against entered data to ensure accuracy.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
- Maintained confidentiality of sensitive information entered into the system.
Credit Manager
SC Christmas/ dba SC Sports
Lake Orion, MI
01.2008 - 05.2009
- Developed and maintained relationships with customers to ensure prompt payments on accounts receivable.
- Developed and implemented strategies for effective debt collection, reducing delinquencies.
- Negotiated repayment plans with debtors who were unable to pay their full balance due immediately.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Ensured compliance with national and international credit regulations and laws.
Account Receivable Collector
Sterling Jewelers Inc.
Akron, OH
08.1990 - 08.2007
- Handled escalated issues from customers regarding their accounts receivables in a professional manner.
- Answered customer questions regarding account discrepancies or problems.
- Ensured compliance with all applicable regulations related to Accounts Receivable collections.
- Advised delinquent customers on strategies for debt repayment.
- Accepted and processed customer payments and applied toward account balances.
Education
Business
Henry Ford College
Dearborn, MISkills
- Multitasking Abilities
- Problem-solving abilities
- Cross-functional collaboration
- Decision-making support
- Account management
- Account reconciliation
- Fraud detection skills
- Data entry efficiency
- MS office proficient
- Compliance, banking laws, and regulations
- Adaptability and flexibility
- Strong work ethic
- Exceptional customer service
Affiliations
- Volunteers at Big Families of Michigan
- Loves problem solving games and puzzles
- Enjoys cooking
Timeline
Cash Operations Analyst
Flagstar Bank, FSB
05.2012 - Current
Accounting Clerk
Aerotek Temp Agency
12.2009 - 05.2012
Credit Manager
SC Christmas/ dba SC Sports
01.2008 - 05.2009
Account Receivable Collector
Sterling Jewelers Inc.
08.1990 - 08.2007
Business
Henry Ford College
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