Summary
Overview
Work History
Education
Skills
Timeline
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Margaret Brown

Otisville,MI

Summary

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Highly efficient Team Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

3
3
years of professional experience

Work History

Team Member

Kentucky Fried Chicken
08.2023 - Current
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Assembler

Mason Tackle
03.2022 - Current
  • Increased production efficiency by assembling components quickly and accurately.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Reduced assembly errors by following detailed instructions and blueprints for each project.
  • Collaborated effectively with team members to meet production targets consistently.

Attendant

Laundry Basket Laundromat
03.2022 - 08.2022
  • Enhanced customer satisfaction by providing efficient and courteous service.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
  • Handled cash transactions accurately, ensuring proper documentation for financial records.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.

Residential Childcare Worker

Deloris Fox
08.2020 - 03.2022
  • Balanced children's schedules around play, rest, and learning activities
  • Enhanced sociability by taking children on variety of age-appropriate outings
  • Improved children's behavior by modeling appropriate choices, using positive reinforcement, and correcting inappropriate actions.

Education

Diploma - General Curriculum

Ainsworth HS
Flint, MI

Skills

  • Quick Learner
  • Proficient in Basic computer applications
  • Very Organized with the ability to keep accurate and detailed records
  • Dependable and Hard working
  • Excellent Customer Service skills
  • Flexible schedule, able to work any hours
  • Ability to operate multi line answering service
  • Proficient with office functions, i,e, fax, scan, print, email, etc
  • Complaint Resolution
  • Cash Handling
  • Workplace Safety
  • Equipment Operation
  • Cleaning
  • Customer Service

Timeline

Team Member

Kentucky Fried Chicken
08.2023 - Current

Assembler

Mason Tackle
03.2022 - Current

Attendant

Laundry Basket Laundromat
03.2022 - 08.2022

Residential Childcare Worker

Deloris Fox
08.2020 - 03.2022

Diploma - General Curriculum

Ainsworth HS

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Margaret Brown