Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Maggie Burke

Orlando,USA

Summary

Highly competent National Director with broad experience in strategic planning, budget management, and team leadership. Strengths include developing comprehensive operational initiatives, fostering cross-functional collaboration, driving process improvements. Previous work has demonstrated significant impact through improved organizational efficiency and increased stakeholder engagement.

Overview

24
24
years of professional experience
1
1
Certification

Work History

National Director Of Asset Management

Offerpad
Orlando , FL
04.2025 - Current

Lead national disposition strategy for a $400M+ real estate portfolio, integrating renovation oversight, pricing controls, and sales execution to maximize asset value across all markets. Oversee design standards and renovation quality for resale readiness, manage recurring services, and direct all home sale contract negotiations. Supervise a nationwide team of 30+ with multiple layers of leadership.

▪ Spearheaded disposition planning and pricing strategy across markets, setting list prices and approving final sale terms to align with revenue goals and dynamic market trends.
▪ Directed renovation oversight and quality assurance, ensuring upgrades met market expectations while controlling costs and turnaround times.
▪ Managed a real estate asset portfolio exceeding $400,000,000, overseeing the full property lifecycle from acquisition through renovation, listing, and successful sale.
▪ Led a high-performing national team of 30+, including regional directors and field teams, driving operational excellence and accountability across functions.
▪ Oversaw recurring services operations, including vendor management, post-renovation support, and ongoing property services to ensure readiness and profitability.
▪ Delivered executive reporting on asset-level performance, renovation ROI, and market trends to guide strategic decision-making and national portfolio optimization.

General Manager

Offerpad
Orlando, USA
10.2021 - Current
  • Partner with the regional director and chief real estate officer in overseeing real estate operations to offer clients a simplified and streamlined home buying and selling experience.
  • Serve as a point of contact for real estate business functions, including identifying market opportunities and developing strategic plans to achieve sales goals, meet KPI targets, and maximize business profitability.
  • Significantly increased the company's revenue by providing strategic direction/leadership to the real estate team in setting sales goals, defining KPIs, and devising cutting-edge, innovative strategies to drive sales/business growth and profitability.
  • Decreased cancellation rate by 20% by developing new real estate processes/policies and proposed cancellations solutions for outside investors with a 30% conversion rate, focusing on forecasting and managing the finance for the specific market.
  • Enhanced real estate operational efficiency by overseeing property acquisitions, valuations, pricing, and transaction process while monitoring and improving business performance metrics to deliver a seamless experience for buyers and sellers.
  • Nurtured a high-performing real estate team by recruiting, training, leading, and retaining top talent to empower, lead, and motivate the real estate operations team to drive professional growth and deliver exceptional results.
  • Partnered with real estate agents and brokers for identifying new business opportunities, analyzing market trends, exploring target markets, and devising strategic plans to increase the value of properties and grow the company's real estate portfolio.
  • Streamlined real estate business operations by directing the acquisition, listing, marketing, and sales processes of residential properties to manage a larger volume of real estate transactions and establish a positive reputation in the market.

Director of Real Estate Operations

Offerpad
Orlando, USA
08.2018 - 10.2021
  • Oversaw the company's vast portfolio of real estate assets on the local retail market by developing and implementing proper sales strategies to maximize the value of real estate inventory, including homes and properties.
  • Directed all aspects of residential retail sales by effectively listing and marketing single-family homes at different price points and product types throughout the market.
  • Successfully achieved $444M in property dispositions and $421M in property acquisitions in 2021 by managing real estate assets, evaluating asset acquisitions, improving property sales, and optimizing the portfolio to drive profitability and growth.
  • Established and maintained trustworthy, long-term relationships with local brokers while liaising between Offerpad and brokers to solicit feedback on portfolios to assess property values and make informed decisions about the assets.
  • Served as a subject matter expert for providing expert opinions and guidance to Offerpad's home marketing, renovations, and transaction teams to identify and resolve complex issues/challenges related to new property homes/transactions.
  • Consistently monitored and reported KPIs routinely with leadership to investigate market performance; acted as the primary driver of real estate asset strategy development to increase business performance and perform asset/property inspections.
  • Expedited property transactions, reduced turnaround times, and improved customer satisfaction by streamlining real estate operations, including managing residential properties acquiring/selling real estate assets, and providing real estate services.
  • Delivered significant improvements in key metrics, such as transaction volume, conversion rates, and customer ratings by implementing key performance indicators (KPIs) to monitor and measure the effectiveness of real estate operations.
  • Reduced operational costs and maintained high-quality service delivery by identifying, developing, and implementing cost-saving opportunities and cutting-edge, innovative strategies to minimize overall expenses and meet business objectives.
  • Facilitated the purchase and sale of real estate properties while identifying good property investment opportunities, assessing tax law implications, and monitoring current real estate trends in close liaison with business partners and private investors.

Director of Homeowner and Real Estate Operations

Global Real Estate
Kissimmee, USA
01.2013 - 08.2018
  • Inspired and led real estate sales and operations teams in overseeing the operations related to homeownership and real estate of 350 homes.
  • Cultivated robust, long-lasting business relationships with homeowners, real estate agents, and key stakeholders for developing and implementing advanced operational strategies to ensure efficient property acquisition, sales, and management processes.
  • Surpassed the company's financial targets by managing over 30 sales agents with monthly production averaging more than $50M in sales through the development and execution of strategic plans to achieve the company's business goals/objectives.
  • Generated a direct mail campaign program and process by establishing effective communication channels, including regular updates, newsletters, and online platforms for homeowners to foster positive relationships and resolve complex concerns.
  • Addressed the homeowner issues, complaints, and requests with a focus on ensuring prompt and satisfactory solutions and developing and implementing new educational programs to help homeowners understand the community guidelines.
  • Maximize the return on investment of the property for the homeowners and business partners by increasing financial gains, asset value, profitability, and long-term success while reducing risks associated with property ownership and investment.

Broker Owner - Director of Operations

Real Living Classic Homes Realty
Clermont, USA
07.2001 - 11.2013
  • Provided strategic direction and leadership to the real estate agents, brokers, and support staff in setting home sales goals, developing business plans, and implementing pioneering strategies for the brokerage.
  • Interacted with key clients, investors, and stakeholders to generate leads and expand business while maintaining property-related documents of leases, contracts, and financial transactions.
  • Attracted property buyers, sellers, and tenants by promoting homes/properties, developing marketing strategies, overseeing advertising campaigns on vacant properties and conducting property tours to generate interest/facilitate transactions.
  • Raised the company's profitability and reputation by monitoring financial performance, preparing budgets, and managing all expenses to maintain service standards, resolve client issues, manage rental payments, and enforce rent collection policies.
  • Facilitated lease agreement negotiations between buyers and sellers to achieve favorable outcomes for all parties; confirmed well-maintained properties by coordinating maintenance activities to preserve the value/attractiveness of properties.
  • Promptly addressed the tenants' inquiries, concerns, and requests throughout tenancy; partnered with lenders, attorneys, and appraisers to process real estate transactions and obtain client financing in line with regulatory compliance.

Skills

  • Asset management
  • Financial analysis
  • Market research
  • Contract negotiation
  • Vendor management
  • Team leadership
  • Operational efficiency
  • Renovation oversight
  • Process improvement
  • Data-driven decision making
  • Sales management
  • Employee engagement
  • Sales strategy
  • Customer relationship management

Certification

  • Licensed Florida Real Estate Broker BK676219

References

References available upon request.

Timeline

National Director Of Asset Management

Offerpad
04.2025 - Current

General Manager

Offerpad
10.2021 - Current

Director of Real Estate Operations

Offerpad
08.2018 - 10.2021

Director of Homeowner and Real Estate Operations

Global Real Estate
01.2013 - 08.2018

Broker Owner - Director of Operations

Real Living Classic Homes Realty
07.2001 - 11.2013
Maggie Burke