Margaret Capo

web sales for party favors&gifts

• Recorded information, shortages and discrepancies to keep records current and accurate.
• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
• Strengthened inventory processes to balance supply needs with budget and space limitations.
• Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services and company information.

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Followed through with client requests to resolve problems.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.

• Balanced staff and vault at end of day and secured monies in accordance with established procedures.
• Complied with security procedures
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Followed through with client requests to resolve problems.
• Administered bi-weekly staff payroll and performed special calculations for commissions, reimbursements and benefit deductions.
• Assisted customers by helping to choose appropriate gift wrapping materials.
• Quickly and properly wrapped and boxed [Type] and [Type] items, maintaining uniformity to meet fulfillment targets.