Margaret Cojo
Accounts Payable-Process Expert
Mescalero,NM
Summary
Observant Accounts Payable Analyst possessing in-depth knowledge of accounting standards, principles and procedures. Compiles payment data, monitors invoice processing and funds disbursement and prepares summarized income-expense reports using Microix. Analytical professional committed to accurately evaluating, recording and presenting financial data. Punctual and honest Customer Service Representative with solid background in hospitality and customer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Trustworthy and dedicated Front End Retail Cashier with 5 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
17
17
years of professional experience
Work History
Accounts Payable Analyst
Mescalero Apache Schools
09.2014 - Current
- Generated financial statements to analyze utility cost, repair and maintenance expenses.
- Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
- Engaged in vendor negotiations, saving $83,000 and bringing in $150,000 in new contracts.
- Maintained database to monitor 400+ accounts payable for corporate customers and vendors.
- Worked with public greeting when needed. Assisted in applications, fingerprints and notary.
- Ensure 660+ students were delivered safely home with bus duty when needed. Personally, knew all students parents and guardians and ensured only proper family members were in contact with students care after school hours.
- Handled sensitive and confidential documents and information to maintain corporate reputation.
- Provided strong customer service and support to prevent discrepancies.
Front End Retail Cashier
Casino Apache Travel Center
03.2007 - 08.2012
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Delivered consistently accurate orders, special requests and tobacco alterations.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Assisted customers by answering questions and fulfilling requests.
- Processed credit card and debit payments via Micros systems, providing accurate charges and credits.
- Operated POS terminals and cash drawer balancing.
- Connected with customers to support positive transaction experiences and address service concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Worked with floor team and managers to meet wide range of customer needs.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
BBA - Business Administration
Eastern New Mexico University
Portales, NM 05.2001 -
Associate of Arts - Customer Service
Eastern New Mexico Ruidoso
Ruidoso, NM 05.2001 -
Skills
Customer Relations
undefinedTimeline
Accounts Payable Analyst
Mescalero Apache Schools
09.2014 - Current
Front End Retail Cashier
Casino Apache Travel Center
03.2007 - 08.2012
BBA - Business Administration
Eastern New Mexico University
05.2001 -
Associate of Arts - Customer Service
Eastern New Mexico Ruidoso
05.2001 -
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