Margaret Echols
Carrollton,GA
Summary
I am very outgoing, hardworking, positive attitude, and have been a CMA for 27 years with experience in OB/GYN, Mental Health, Family medicine and Urgent Care. Willing to relocate to: Douglasville, GA - Carrollton, GA - Austell, GA Authorized to work in the US for any employer
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant (CMA)
WellStar Health System Inc
Woodstock, GA
03.2025 - Current
- I worked for Wellstar from 1999 to 2022 at South Cobb OBGYN.
- Vital signs, rooming patients, assisting doctors in procedures, pharmacy calls, referrals, insurance verification, injections, NST’s, phone triage.
- Coordinated patient appointments and managed electronic health records for efficiency and accuracy.
- Educated patients on treatment plans and medication management, enhancing understanding of their health conditions.
- Streamlined office operations by implementing improved scheduling processes, reducing wait times for patients.
- Mentored junior staff in clinical procedures and office protocols, fostering a collaborative team environment.
- Led initiatives to enhance patient satisfaction through feedback collection and service improvement strategies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Medical Assistant
Tanner Medical Center
Villa Rica, GA
01.2023 - 02.2024
- Administered medications and vaccinations according to established protocols.
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record (EHR) systems for accuracy and compliance.
- Coordinated patient scheduling, ensuring efficient use of resources and timely care delivery.
- Educated patients on treatment plans, medications, and preventive care strategies.
- Supported front office operations, including insurance verification and billing inquiries.
- Collaborated with interdisciplinary teams to enhance patient care quality and outcomes.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Education
CMA - Medical Assisting
West Georgia Technical College
Douglasville, GA06.1999
Skills
- Administration of injections
- Patient care services
- Monitoring vital signs
- Experience in medical offices
- Triage assessments
- Epic system expertise
- EMR system navigation
- Scheduling for healthcare appointments
- Knowledge of human anatomy
- Phlebotomy and venipuncture techniques
- Proficient computer skills for healthcare tasks
- Documentation review processes
- Clerical experience in healthcare settings
- Insurance verification expertise
- Compliance with HIPAA standards
- Familiarity with medical terminology
- Management of patient records
- Laboratory experience in diagnostics
- Customer service orientation
- Front desk coordination
- Effective phone etiquette
- X-ray procedure knowledge
- Strong communication skills
- Understanding of dermatology practices
- ICD-10 coding knowledge
- Medical coding expertise
- EMR systems
- Vital signs
- Anatomy knowledge
- Documentation review
- Clerical experience
- Computer skills
- Medical office experience
- Medical scheduling
- Insurance verification
Certification
- AED Certification
- BLS Certification
- CPR Certification
- Certified Medical Assistant
- Certified Medical Assistant October 1999 to May 2026
- Driver's License December 2020 to May 2028
- CCMA Certification
Awards
Employee of the month March 2023
Additional Information
Patients come first. Outstanding patient care.
Timeline
Certified Medical Assistant (CMA)
WellStar Health System Inc
03.2025 - Current
Certified Medical Assistant
Tanner Medical Center
01.2023 - 02.2024
CMA - Medical Assisting
West Georgia Technical College