Margaret Finnegan
Royersford,PA
Summary
Experienced and versatile school secretary with 8+ years of front desk management. Successful at prioritizing tasks, maintaining organization and providing excellent customer service. Balances high-volume inquiries with staff administrative needs.
Overview
18
18
years of professional experience
Work History
Secretary
Spring-Ford School District
Royersford, PA
03.2014 - Current
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Exercised judgment within school policy guidelines
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
Caseworker
Montgomery County Aging And Adult Services
Norristown, PA
04.2003 - 09.2012
- Assessed needs of each client and recommended appropriate services and resources.
- Maintained high level of client confidentiality, following strict guidelines and recommendations.
- Offered support and direction to families and coordinated with community agencies for treatment.
- Kept and established comprehensive case files to support proper documentation and record retention.
- Assessed barriers, strengths and needs of each family and worked quickly to remediate.
- Acted as mandatory reporter of abuse.
Education
Bachelor of Arts - Human Services
Villanova University
Villanova, PA05.2001
Skills
- Strong Organizational Skills
- Judgment and Decision-Making
- Multitasking and Time Management
- Navigating Skyward
- Excellent Customer Service
- Team Player
Timeline
Secretary
Spring-Ford School District
03.2014 - Current
Caseworker
Montgomery County Aging And Adult Services
04.2003 - 09.2012
Bachelor of Arts - Human Services
Villanova University
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