Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Margaret Flaccamio

New York

Summary

Dynamic professional with experience at Murphy & Durieu, skilled in data entry and customer service. Proven ability to enhance operational efficiency and ensure safety, demonstrated through effective traffic management as a School Crossing Guard. Committed to community engagement and fostering positive customer experiences.

Overview

23
23
years of professional experience
1
1
Certification

Work History

School Crossing Guard

NYPD 62nd Precinct
Brooklyn
01.2019 - Current
  • Monitored traffic flow to ensure student safety while crossing.
  • Held up traffic flow to help students, guardians and pedestrians easily cross street.
  • Monitored traffic flow to foster and control safe gaps for pedestrian crossing.
  • Conducted regular patrols around schools during peak hours for pedestrian traffic flow.
  • Informed parents and guardians about available transportation options for students who need assistance getting home from school safely each day.
  • Learned locations and purpose of street traffic signs within assigned patrol areas.
  • Alerted local law enforcement of any unsafe driving behaviors observed in the vicinity of school crossings.

Jewelry Sales Associate

TJ Maxx, TJX Companies
New York
02.2018 - Current
  • Greeted customers and provided excellent customer service.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Created window displays that showcased new products.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Recommended, selected and located merchandise based on customer desires.
  • Maintained an organized and clean store environment, including dusting displays regularly.
  • Facilitated returns or exchanges with minimal disruption to customers.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Handled returns and exchanges according to company policies.
  • Answered store and merchandise questions and led customers to wanted items.

Fulfillment Coordinator

Children’s Tumor Foundation
New York
03.2015 - 01.2018
  • Scheduled materials shipments and transportation for on-time delivery, reducing delays.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Reviewed supplies inventory levels and purchased necessary items.
  • Identified opportunities for cost savings within the fulfillment operation.
  • Monitored workers and reviewed completed work for proper performance.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Analyzed trends in customer orders and communicated findings to management.
  • Monitored daily orders and processed shipments in a timely manner.
  • Labeled boxes and placed in outbound collection areas.
  • Created and sent price quotes to potential customers.
  • Weighed and measured products and materials to meet regulatory requirements.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Tracked shipment status using various online tools such as FedEx or UPS.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Organized warehouse operations according to established safety regulations.

Data Entry & Billing Clerk

Murphy & Durieu
New York
03.2002 - 02.2015
  • Processed and input equity/bond trade and invoices for commission receivables through ADP
  • Troubleshoot and communicate with traders & customers regarding issues arising from trade clearing and receivables
  • Processed payments from customers in accordance with company policies and procedures.
  • Managed all payments processing, invoicing and collections tasks.
  • Collected, posted and managed patient account payments.
  • Answered customer questions to maintain high satisfaction levels.

Education

Associates Degree Secretarial of Science

Interboro Institute of New York
New York, NY
06-1989

Skills

  • Data Entry
  • SalesForce
  • type 55-60 WPM
  • Shopify
  • Answering phones
  • Pedestrian safety
  • Stop sign paddles
  • Safety protocols
  • Traffic sign knowledge
  • Community engagement
  • Customer service

Certification

  • The New York City Police Department Police Academy on recommendation of it s faculty and by virtue of the authority vested in it by Police Commissioner, awarded certificate as evidence of satisfactory completion of the School Crossing Guard Course given int he City and Stare of New York in the mount of January, Two Thousand of Nineteen

Timeline

School Crossing Guard

NYPD 62nd Precinct
01.2019 - Current

Jewelry Sales Associate

TJ Maxx, TJX Companies
02.2018 - Current

Fulfillment Coordinator

Children’s Tumor Foundation
03.2015 - 01.2018

Data Entry & Billing Clerk

Murphy & Durieu
03.2002 - 02.2015

Associates Degree Secretarial of Science

Interboro Institute of New York

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Margaret Flaccamio