Margaret Gless
Plainwell,MI
Summary
Adept at fostering early childhood development and ensuring health and safety in educational settings, I leveraged skills in cleaning, sanitizing, and infant care at Kindercare. Demonstrated patience and empathy while managing challenging situations, enhancing customer trust and satisfaction at Magoos Co. Proven ability to improve operational efficiency through effective teamwork and multitasking. Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict. Hardworking Daycare Worker diligent in keeping children safe and secure while promoting learning and meeting basic needs of care. Excellent people and problem-solving abilities with friendly and focused nature.
Overview
11
11
years of professional experience
Work History
Daycare Worker
Kindercare
Kalamazoo, MI
02.2023 - 03.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Housekeeper
Castle In The Country Bed & Breakfast
Allegan, MI
03.2021 - 03.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Adhered to professional house cleaning checklist.
Gas Station Attendant
Magoos Co.
Paw Paw, MI
07.2018 - 03.2019
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Handled customer inquiries and resolved issues promptly, ensuring repeat business.
- Assisted with inventory management, helping to keep stock levels consistent and uptodate.
- Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
Crew Member
Little Ceasers
Paw Paw, MI
06.2013 - 08.2013
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Crew Member
Little Ceasars
Plainwell, MI
01.2012 - 06.2013
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
Plainwell High School
Plainwell, MI06.2006
Skills
- Patience and Empathy
- Infant Care
- Cleaning and sanitizing
- Health and Safety Regulations
- Documentation and Record Keeping
- Health and safety
- Social Development
- Classroom Instruction
Timeline
Daycare Worker
Kindercare
02.2023 - 03.2023
Housekeeper
Castle In The Country Bed & Breakfast
03.2021 - 03.2022
Gas Station Attendant
Magoos Co.
07.2018 - 03.2019
Crew Member
Little Ceasers
06.2013 - 08.2013
Crew Member
Little Ceasars
01.2012 - 06.2013
High School Diploma -
Plainwell High School