Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Margaret Holguin

La Puente,CA

Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

36
36
years of professional experience

Work History

Manager on Duty

CVS Pharmacy Health
08.1986 - 08.2022
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.

Education

High School Diploma -

Mark Keppel High School
Alhambra, CA

Skills

  • Employee Presentations
  • Persuasive Negotiations
  • Performance Motivation
  • Shrinkage Prevention
  • Supervising Employees
  • Employee Coaching and Mentoring
  • Team Assignments
  • Waste Reduction
  • Retail Effectiveness
  • Resolving Complaints
  • Training and Development
  • Inventory Oversight

Languages

Spanish
Professional Working

Timeline

Manager on Duty

CVS Pharmacy Health
08.1986 - 08.2022

High School Diploma -

Mark Keppel High School
Margaret Holguin