Summary
Overview
Work History
Education
Skills
Timeline
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Margaret Howard

Chesapeake,VA

Summary

Dynamic professional with a proven track record at Rising Stars Childcare LLC, adept in curriculum planning and parent communication. Excelled in creating safe, engaging environments, boosting parent satisfaction, and ensuring compliance with licensing requirements. Skilled in problem-solving and time management, demonstrating a results-driven approach with a focus on child development and customer service excellence.

Overview

19
19
years of professional experience

Work History

Daycare Owner/Operator

Rising Stars Childcare LLC
Chesapeake, VA
07.2021 - Current
  • Organized fun-filled events and activities for children that promoted learning in an engaging manner.
  • Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
  • Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
  • Increased positive feedback from parents through timely progress reports that detailed each child''s developmental milestones achieved at the center.
  • Maintained compliance with state licensing requirements through regular inspections, documentation updates, and policy reviews.
  • Developed age-appropriate curriculum plans focused on cognitive, social, emotional, and physical development.

Claims Adjuster, Automobile and Casualty

USAA
Chesapeake, VA
01.2020 - 10.2022
  • Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
  • Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.

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Claims Processor

Optima Health Insurance
11.2016 - 12.2019
  • Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
  • Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.

Insurance Agent

GEICO
01.2006 - 11.2016
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Education

Bachelor Of Arts For Teaching - Early Childhood Education

Grand Canyon University
Phoenix, AZ

Diploma -

I C NORCOM HIGH SCHOOL
Portsmouth, VA
06.2003

Skills

  • Parent Communication
  • Curriculum Planning
  • Child development expertise
  • Licensing Knowledge
  • Special Needs Care
  • Parent engagement
  • Child assessment
  • First aid and CPR certified
  • Event Planning
  • Enrollment procedures
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities

Timeline

Daycare Owner/Operator

Rising Stars Childcare LLC
07.2021 - Current

Claims Adjuster, Automobile and Casualty

USAA
01.2020 - 10.2022

Claims Processor

Optima Health Insurance
11.2016 - 12.2019

Insurance Agent

GEICO
01.2006 - 11.2016

Bachelor Of Arts For Teaching - Early Childhood Education

Grand Canyon University

Diploma -

I C NORCOM HIGH SCHOOL
Margaret Howard