Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margaret Huston

Moosup,CT

Summary

Experienced Customer Service Professional with a decade of expertise as a licensed insurance agent and 4 years in caregiving. Strong communication and organizational skills, with a track record of providing outstanding client support. Known for empathy and professionalism, adept at multitasking in fast-paced environments. Seeking to apply skills in a medical receptionist or patient access position.

Overview

20
20
years of professional experience

Work History

Personal Care Aide

Quality Homemakers Inc
Plainfield, CT
09.2022 - Current
  • Delivered companionship and emotional support to improve client well-being.
  • Tracked and reported clients' progress based on observations and conversations.
  • Developed individualized care plans for each client based on needs assessment.
  • Maintained clean, safe environments to promote overall health.
  • Observed changes in behavior or physical condition of clients and reported any significant changes promptly to supervisor and nursing staff members.

Licensed Insurance Agent

State Farm
Avon, Connecticut
09.2009 - 09.2022
  • Delivered high-quality customer service to clients seeking home and auto insurance solutions.
  • Handled client inquiries via phone, email, and in-person with professionalism and empathy.
  • Maintained accurate records and documentation to ensure clarity and organization.
  • Built strong client relationships through active listening, patience, and problem-solving.

Special Education Paraprofessional

Simsbury Board of Education
Simsbury, Connecticut
09.2005 - 06.2009
  • Assisted teachers in implementing individualized education plans for students.
  • Implemented behavior management strategies designed by special education staff members.
  • Provided one-on-one support to students during academic and social activities.
  • Implementation of ABA teaching methods
  • Participated in professional development workshops to enhance support techniques for students.

Education

High School Diploma -

Vermont Academy
Saxtons River, VT
05-2001

Liberal Arts And Sciences

Tunxis Community College
Farmington, CT

Skills

  • Customer Service & Client Relations
  • Conflict Resolution & Problem-Solving
  • Clear & Professional Communication
  • Multitasking & Time Management
  • Data Entry & Record Management
  • Team Collaboration & Support
  • Adaptability & Flexibility
  • Microsoft Office Suite (Word, Excel, Outlook)

Timeline

Personal Care Aide

Quality Homemakers Inc
09.2022 - Current

Licensed Insurance Agent

State Farm
09.2009 - 09.2022

Special Education Paraprofessional

Simsbury Board of Education
09.2005 - 06.2009

High School Diploma -

Vermont Academy

Liberal Arts And Sciences

Tunxis Community College

Similar Profiles

CREATE PROFILE