Margaret Jacob

Incline Village,NV

Summary

Adept at optimizing transportation routes and enhancing customer satisfaction, my tenure at IVGID showcases a proven track record in strategic planning and effective communication. Skilled in defensive driving and schedule management, I excel in delivering professional services while maintaining punctuality, showcasing a blend of hard and soft skills vital for operational excellence.

Overview

years of professional experience

Work History

Senior Transportation Driver

IVGID

05.2016 - Current

Coordinated efficient routes to avoid delays and optimize schedules.
Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
Enhanced customer satisfaction by providing timely and professional transportation services.
Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.

Dental Hygienist

QDental Group

05.1996 - 01.2009

Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
Educated patients on proper brushing and flossing techniques to promote long-term oral health.
Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.

Education

Associate Of Arts And Sciences - Dental Hygiene

Monroe Community College

Rochester, NY

Skills

Defensive Driving
Fuel Efficiency
Heavy Lifting
Hazardous Materials Handling
Freight Handling
Traffic laws knowledge
Cross-Docking
Permit acquisition
Loading and unloading
Shipping and packaging
DOT Compliance
Business Management
Basic vehicle repairs
CDL License
Account penetration
Commercial driving
Schedule Management
Strategic Planning
Processes and procedures
Database Management

Materials Transport
Load Inspection
Laborer Oversight
Mechanical Troubleshooting
CB Radio Communication
Cargo Security
Flatbed truck expertise
Aerial work platforms
Process Monitoring
Emergency Roadside Repairs
Tractor-Trailer Operation
Mechanical recoveries
Special Equipment Installation
Trailer maintenance
Logistics Coordination
Operating hydraulics
Lockout kit
Goods Wrapping and Security
Cargo-Specific Procedures

Accomplishments

Received certificate of excellence Community Dentistry for establishing a dental prevention workshop for mentally challenged

Timeline