Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MARGARET JARMAN

Castle Rock,CO

Summary

Motivated and highly experienced professional with a strong desire to leverage expertise and experience in a new position. Known for exceptional customer service and problem-solving skills, consistently going above and beyond the standard duties of the role to drive both company and personal success. Seeking an opportunity to contribute a proven track record of exceeding expectations.

Overview

35
35
years of professional experience

Work History

Lyft Driver

Lyft
06.2017 - Current
  • Picking up patrons in a timely fashion and driving them to their destinations safely
  • Requires good conversational skills, the ability to read people, and a pleasant demeanor.
  • I am a 5 star driver with over 19,500 rides given.

Administrative Assistant

Armstrong Teasdale LLC
02.2017 - 06.2017
  • Point of contact/primary administrative organizer for all marketing, L&D and their events held in the office or firm sponsored social events outside the office
  • Assisted with recruiting event organization, coordination for the Summer Associate program, and office visits for candidates
  • Maintained office appearance/organization, scheduled visiting attorneys, stocked copy areas with supplies, ordered office supplies, sorted and delivered mail/packages, updated and maintained library materials, maintained conference rooms, and prepared conference rooms with audio visual technology.

Contract Position

United Health Group
09.2016 - 11.2016
  • Ensured Request for Proposals from each Broker opportunity had the required information
  • Uploaded information into ATLAS & Rosetta for rating
  • Matched existing plans to United Health Group plans based on plan type and other factors
  • Prepared preliminary quotes for review and presentation.

Contractor

Holland & Hart LLC
05.2016 - 07.2016
  • Answered multi-line phone systems, distributed mail, greeted clients, logged and tracked key code cards, handled subpoenas, managed conference rooms, ensured docketed information was logged and distributed, logged deliveries, and distributed to proper addressee.

AML Analyst

TrueBridge Resources (Western Union Contractor)
08.2015 - 09.2015
  • Researched agents, entities, owners, potential criminal history, negative media history, and various other MSB service providers
  • Made risk-based assessments and drafted memos with recommendations for each client.

AML Analyst

Adams & Martin (Promontory LLC Contractor)
04.2015 - 07.2015
  • Drafted memos with recommendations for each client
  • Made risk-based assessments and researched agents, entities, owners, potential criminal history, negative media history, and various other MSB service providers.

AML Manager

Randstad Technologies (Charles Schwab contractor)
01.2015 - 03.2015
  • Drafted memos with recommendations for each client
  • Made risk-based assessments and researched agents, entities, owners, potential criminal history, negative media history, previous history with Charles Schwab, and various other MSB service providers.

Senior Compliance AML Analyst

Western Union (Experis Financial Services)
11.2012 - 12.2014
  • Conducted research and analysis of complex, critical issues concerning money laundering and due diligence
  • Reviewed and coordinated analyst assignments and submissions
  • Researched agents, potential criminal history, negative media history, previous history with Western Union, and various other MSB service providers.
  • Assisted in the development of Compliance Code formula for all Western Union subscribers.

Triage Coordinator

Statline Inc. (division of Musculoskeletal Transplant Foundation)
10.2006 - 03.2011
  • Relayed patient's basic demographic and medical history to determine if the patient met criteria suitability for Organ, Tissue, and Eye donation
  • Monitored daily processes and calls received by medical staff, supervised and trained triage coordinators.

Medical Records Manager

Denver Pain Management
02.2004 - 02.2006
  • Managed medical records, ensured accuracy and completeness.

Fraud Control Analyst

Intellisource
01.2003 - 10.2003
  • Analyzed and investigated fraud cases.

Senior Operations Clerk

AT&T
06.2000 - 04.2002
  • Performed various operations tasks.

Customer Claims Supervisor

Rocky Mountain Home Warranty
10.1996 - 12.1999
  • Supervised customer claims department.

Sales and Service Consultant

US West Communications
04.1990 - 10.1996
  • Provided sales and service support.

Education

Skills

  • Proficient in multiple Microsoft Office applications (Word, Excel, Outlook), SalesForce, Pattsy, Strong leadership skills, Exceptional Customer Service skills, excellent written and oral communication, and exceptional analytical and problem solving skills

References

  • Bob Mauro, GDD Manager, Western Union, (303) 250-5078, bob.mauro@westernunion.com
  • Virgie Manaway, Supervisor, MTF Statline, (443) 360-7896
  • Melissa Fowler, Practice Manager, Denver Pain Management, (303) 689-2300
  • Robin Sus, Senior Business Analyst, Western Union, robin.sus@westernunion.com

Timeline

Lyft Driver

Lyft
06.2017 - Current

Administrative Assistant

Armstrong Teasdale LLC
02.2017 - 06.2017

Contract Position

United Health Group
09.2016 - 11.2016

Contractor

Holland & Hart LLC
05.2016 - 07.2016

AML Analyst

TrueBridge Resources (Western Union Contractor)
08.2015 - 09.2015

AML Analyst

Adams & Martin (Promontory LLC Contractor)
04.2015 - 07.2015

AML Manager

Randstad Technologies (Charles Schwab contractor)
01.2015 - 03.2015

Senior Compliance AML Analyst

Western Union (Experis Financial Services)
11.2012 - 12.2014

Triage Coordinator

Statline Inc. (division of Musculoskeletal Transplant Foundation)
10.2006 - 03.2011

Medical Records Manager

Denver Pain Management
02.2004 - 02.2006

Fraud Control Analyst

Intellisource
01.2003 - 10.2003

Senior Operations Clerk

AT&T
06.2000 - 04.2002

Customer Claims Supervisor

Rocky Mountain Home Warranty
10.1996 - 12.1999

Sales and Service Consultant

US West Communications
04.1990 - 10.1996

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MARGARET JARMAN