Margaret Kentzinger
Denton,TX
Summary
Dynamic and results-oriented professional with a proven track record at Flagstaff Extreme Adventure Course, enhancing operational efficiency and guest satisfaction. Skilled in POS system operation and teamwork, demonstrated through collaborative efforts leading to positive reviews and repeat business. Excels in high-pressure environments, leveraging attention to detail and a positive attitude to achieve excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server Assistant
Outback Steakhouse
08.2023 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Zipline Guide
Flagstaff Extreme Adventure Course
04.2021 - 07.2023
- Collaborated with team members to create memorable experiences for guests, resulting in positive reviews and repeat business.
- Regularly inspected ziplines, platforms, harnesses, and other equipment to guarantee their reliability and safety for use.
- Worked closely with management to continually improve operational efficiency within the organization through process improvements.
- Managed emergency situations calmly and efficiently, prioritizing guest safety above all else.
Cashier
Jersey Mike's Subs
02.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Denton Highschool
Denton, TX05-2024
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Heavy lifting
- Flexible schedule
- POS system operation
- Multitasking and organization
Certification
Texas State Floral Association - Floral Knowledge-Based Certification
Timeline
Server Assistant
Outback Steakhouse
08.2023 - Current
Cashier
Jersey Mike's Subs
02.2022 - 12.2022
Zipline Guide
Flagstaff Extreme Adventure Course
04.2021 - 07.2023
Texas State Floral Association - Floral Knowledge-Based Certification
High School Diploma -
Denton Highschool
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