Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Margaret Koch

Vocational Manager
Grand Rapids,Michigan

Summary

Results driven leader able to take on Return to Work Services. Passionate advocate that all people have the right to participate fully in their communities. Experienced in vocational evaluation, job coaching, job development and placement, job follow up.

Overview

15
15
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Vocational Manager

Hope Network Neuro Rehab
Grand Rapids, MI
10.2021 - 10.2022
  • Developed effective return to work programs with outcomes of 85-90% competitively employed.
  • Consistent successful job retention outcomes by individuals placed in employment.
  • Supervised return to work services in 3 locations.
  • Hired, trained and supervised designated vocational staff.
  • Developed and maintained relationships with external stakeholders.
  • Responsible for meeting quality assurance standards of Hope Network, CARF and Department of Labor.
  • Served as lead in developing internal and external referrals for vocational services.
  • Compliance with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and with employees.

Director of Vocational Services

Hope Network Neuro Rehab
Grand Rapids, MI
12.2007 - 10.2021
  • Clinical oversight and development of various services for individuals with disabilities including enrichment programs and return to work services in four Michigan locations.
  • Served as vocational leader for affiliate.
  • Modeled and promoted excellent communication skills and positive representation of our programs to consumers, customers, internal and external stakeholders.
  • Made regular contacts with external referrals sources, case managers as well as internal clinical team to ensure quality standards were met and to develop new services for people with disabilities.
  • Responsible for operational and budgetary needs.
  • Ability to work with staff at all levels of organization.
  • Strong oral, written, analytical and interpersonal skills.

Education

Bachelor of Arts - Sociology

Aquinas College
Grand Rapids, MI
09.1991 - 08.1992

Skills

Work well in team environments

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Accomplishments

2019 Brain Injury Association of Michigan Chairperson's Award


Publication- Brain Injury Association of America - The Challenge-

"Returning to Work After Brain Injury," Volume 11. Issue 4.



Certification

Certified Brain Injury Specialist

Timeline

Certified Brain Injury Specialist

05-2022

Vocational Manager

Hope Network Neuro Rehab
10.2021 - 10.2022

Director of Vocational Services

Hope Network Neuro Rehab
12.2007 - 10.2021

Bachelor of Arts - Sociology

Aquinas College
09.1991 - 08.1992
Margaret KochVocational Manager