Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Margaret Le

Norfolk Commissioner of Revenue
Virginia Beach,VA
1
Certification
10
years of professional experience
Detail-oriented and reliable bookkeeping and office support professional with over 7 years of experience in accounting operations, financial reporting, and administrative support. Proven ability to maintain accurate records, streamline financial processes, and ensure regulatory compliance. Strong communicator with a commitment to organizational success and continuous professional growth.

Work History

Deputy I

6 Months
Norfolk Commissioner of Revenue | 12.2025 - Current
  • Issuing and renewing city business licenses
  • Auditing tax returns
  • Assessing personal property
  • Managing business license taxes
  • Assisting business owners with licensing questions and inquiries

Bookkeeper/Accountant

1 Year 9 Months
My BookKeeper, Inc | 02.2024 - 11.2025
  • Manage daily bookkeeping using QuickBooks, including transaction recording and account reconciliation.
  • Generate monthly, quarterly, and annual financial reports for clients.
  • Ensure IRS and accounting policy compliance; support audits with accurate financial data.

Office Support Specialist

2 Years 1 Month
Spring Oaks Capital | 01.2022 - 02.2024
  • Reviewed and notarized legal affidavits for accuracy and completion.
  • Maintained and updated client records in database systems.
  • Document detailed information obtained from inbound mail and email correspondence.
  • Utilizing accounting software to record transactions and generate financial reports.
  • Created internal training materials and performed quality audits on financial entries.
  • Assist with the Virginia SMART (online payments) by reinstating scheduled payments, and updating payment schedules due to the nature of the accounts
  • Conducting regular audits to identify discrepancies and ensure compliance with regulations

Claims Administrator

1 Year 3 Months
Flexible Benefit Administrators, Inc. | 09.2020 - 12.2021
  • Processed FSA claims under IRS regulations, ensuring documentation compliance.
  • Ensured accuracy in adjudicating claims by verifying supporting documentation.
  • Handled participant inquiries and resolved discrepancies in claims efficiently.
  • Maintained up-to-date knowledge of IRS guidelines and company policies regarding FSAs.

Customer Service Representative

7 Months
Hertz Rental Car | 08.2019 - 03.2020
  • Updated and reconciled rental agreements in company systems.
  • Managed over 50 daily rental transactions with precision and accuracy.

Assistant Manager

1 Year 4 Months
Princess Nails and Modern Day Spa | 03.2018 - 07.2019
  • Conducted payroll and resolved payroll discrepancies.
  • Maintained financial records and managed administrative workflows.

Assistant Manager

1 Year 8 Months
Individuals First Inc. | 06.2016 - 02.2018
  • Provided personal care and managed daily needs for individuals with disabilities.
  • Scheduled medical appointments and handled financial transactions for clients.

Education

High School Diploma

Landstown High School | Virginia Beach, VA | 01-2012
Graduated 2012

Skills

QuickBooks Online & Desktop
Accounts Payable & Receivable
Bank & Credit Card Reconciliations
General Ledger Maintenance
FSA
HSA
and HRA Claims Processing
IRS & HIPAA Compliance
Financial Reporting & Data Entry
Microsoft Word & Excel Proficiency
Notary Public | HIPAA Certified

Certification

  • Notary Public, State of Virginia (2023)
  • HIPAA Certification (April 2021)
  • Basics of Accounting (2012)

Timeline

Deputy I

Norfolk Commissioner of Revenue
12.2025 - CurrentRead More

Bookkeeper/Accountant

My BookKeeper, Inc
02.2024 - 11.2025Read More

Office Support Specialist

Spring Oaks Capital
01.2022 - 02.2024Read More

Claims Administrator

Flexible Benefit Administrators, Inc.
09.2020 - 12.2021Read More

Customer Service Representative

Hertz Rental Car
08.2019 - 03.2020Read More

Assistant Manager

Princess Nails and Modern Day Spa
03.2018 - 07.2019Read More

Assistant Manager

Individuals First Inc.
06.2016 - 02.2018Read More

Landstown High School

High School Diploma
Read More
Margaret Le