Margaret Leeper

• Participated in ongoing professional development opportunities to stay current on industry trends and maintain expertise in Health Technician role.
• Contributed to successful accreditation reviews through adherence to established policies, procedures, and guidelines within the healthcare facility.
• Enhanced team collaboration by sharing insights from patient care experiences in team meetings.
• Reduced stress for patients and families with proactive communication and care coordination.

- Drew and processed blood.

Responsible for packaging and

Shipping for testing

- worked front desk if necessary

• Built relationships with customers to encourage repeat business.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.