Margaret L. Zales
Slidell,LA
Summary
Dynamic professional seeking a challenging role within a forward-thinking company that fosters growth and development. Proven skills in project management and team collaboration will drive success and innovation. Committed to contributing to environments that value creativity and strategic thinking. Dedicated to continuous learning and adapting to new technologies to enhance organizational performance.
Overview
19
19
years of professional experience
Work History
Sales Associate
Kure Vapetorium
Morehead City, NC
05.2022 - 06.2023
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Assisted in inventory management, ensuring optimal stock levels and product availability.
- Trained new sales associates on company policies, product knowledge, and sales techniques.
- Developed effective merchandising strategies to increase product visibility and sales performance.
Bartender
Eagles Post#162
Ketchikan, AK
09.2018 - 05.2021
- Trained new staff on cocktail preparation and customer service standards.
- Managed bar operations, ensuring efficient service during peak hours.
- Built rapport with patrons, fostering a welcoming environment and encouraging repeat visits.
Motor Clothes representative
Adamec Harley-Davidson of Orange Park
Orange Park, FL
10.2016 - 05.2018
- I help people educate people on the clothes and products the we sell in our department from leathers, boots, gloves, and rain gear. I also open / close when I am needed and participate in events when needed.
Bartender
Eagles Post #162
Ketchikan, AK
03.2015 - 07.2015
- Facilitated the establishment of bar services to enhance customer experience.
- Executed stocking, cleaning, and closing procedures to ensure bar readiness and customer satisfaction.
Sales Manager
Celebration Station
Ketchikan, AK
05.2013 - 10.2013
- Managed daily start-up and shut-down activities to maintain optimal functionality and service standards.
- Oversaw inventory management by receiving and cataloging new products. Managed daily cash operations to ensure accuracy and efficiency.
- Decorated window displays to enhance visual appeal and attract customer attention. Organized shelves to maintain a tidy and accessible shopping environment. Assisted customers with product inquiries and purchases, ensuring a positive shopping experience.
- Recruited and trained new employees to enhance team performance.
- Assisted customers in identifying product needs and providing solutions. Supported sales team in achieving targets through effective communication. Contributed to maintaining inventory levels and product displays.
Gallery 305
Ketchikan, AK
05.2007 - 01.2008
- Obtained and received merchandise, totaled bills, accepted payments and made changes for customers in a fine arts gallery.
- Cleaned, stocked shelves, counters, and tables with merchandise.
- Removed and recorded amounts of cash in register at the end of the shift.
- Successfully handled bank deposits on a regular basis.
- Processed phone orders from customers.
Sales Clerk
Tongass Trading
Ketchikan, AK
08.2006 - 01.2007
- My duties and responsibilities consisted of opening/closing the store, maintaining inventory, restocking and facing product on a daily basis. Our store team handled a customer rang from a hundred to thousands per day. We lived by the moto “The customer is always right“.
Berista
Cape Fox Lodge
Ketchikan, AK
04.2006 - 07.2006
- My responsibility at Cape Fox Lodge were to run to the in-house coffee shop, which also served the restaurant and hotel. I would open at six am and close when the last customer would leave. I restocked shelves assisted in ordering products. I also trained new employees in the ways of the espresso company.
Administrative Assistant
General Dynamics
N. Charleston, SC
08.2004 - 12.2004
- My position was a Second Level Entry Administrative Assistant: My responsibilities consisted of making travel reservations and arrangements for a crew of thirty people to get them to job sites all over the US and abroad. My other responsibilities were to greet our customers at the front office, maintaining a professional and friendly atmosphere. I handled a large call volume on a daily bases consisting of customer care and questions. my duties were a wide range of responsibilities in the office and in the field.
Education
No Degree -
University of Alaska , Ketchikan
AKSkills
- Customer engagement
- Customer service
- Teamwork and collaboration
- Time management
- Outgoing personality
- Stocking and receiving
Additional Information
The gaps that you find in my work history are due to being a Military wife and raising my children.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
Kure Vapetorium
05.2022 - 06.2023
Bartender
Eagles Post#162
09.2018 - 05.2021
Motor Clothes representative
Adamec Harley-Davidson of Orange Park
10.2016 - 05.2018
Bartender
Eagles Post #162
03.2015 - 07.2015
Sales Manager
Celebration Station
05.2013 - 10.2013
Gallery 305
05.2007 - 01.2008
Sales Clerk
Tongass Trading
08.2006 - 01.2007
Berista
Cape Fox Lodge
04.2006 - 07.2006
Administrative Assistant
General Dynamics
08.2004 - 12.2004
No Degree -
University of Alaska , Ketchikan